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How to troubleshoot issues with SSH in Data ONTAP 7-Mode

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data-ontap-7
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Applies to

Data ONTAP 7-Mode

Description

Technical Triage Template

When calling Support, immediately inform your Technical Support Engineer that you have used this Technical Triage Template (TTT) to frame your issue and you have this information to share.

Section 1: Usage

Customers: Use the questions in this Technical Triage Template to help frame your issue for a NetApp Technical Support Engineer. This will improve case resolution times.

This template is for troubleshooting SSH connectivity issues with NetApp storage systems.

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.