Skip to main content
NetApp Knowledge Base

7-mode Auto-upgrade Disk Firmware Failed

  1. Last updated
  2. Save as PDF
Views:
897
Visibility:
Public
Votes:
0
Category:
data-ontap-8
Specialty:
7dot
Last Updated:

Applies to

  • FAS Series
  • Data ONTAP 7-mode

Issue

Upgrade the disk Firmware for 7-mode HA.

One node upgrade failed.

Example

Disk X412_SSKBE560A15 from NA00 to NA02,

The upgrade information only displays in Node B.

Fri Aug  7 19:30:16 CST [FAS6210-5048-B:raid.disk.offline:notice]: Marking Disk 1c.125L70 Shelf 60 Bay 17 [NETAPP   X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ] offline. 

Fri Aug  7 19:30:16 CST [FAS6210-5048-B:bdfu.selected:info]: Disk 1c.125L70 [NETAPP   X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ] selected for background disk firmware update. 

Fri Aug  7 19:30:16 CST [FAS6210-5048-B:dfu.firmwareDownloading:info]: Now downloading firmware file /etc/disk_fw/X412_SSKBE560A15.NA02.LOD on 1 disk(s) of plex [Pool0]... 

Fri Aug  7 19:30:34 CST [FAS6210-5048-B:raid.disk.online:notice]: Onlining Disk 1c.125L70 Shelf 60 Bay 17 [NETAPP   X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ]. 

 

However, the output of the storage show disk command indicates that these disks as using firmware NA00. Rebooting the controllers and/or reseating the shelf modules does not help resolve the issue.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.