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NetApp H615C compute node crashed with CATERR alert and not rebooting

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h-series
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hci
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Applies to

NetApp H615C

Issue

  • H615C node has no output over IPMI or VGA port
  • Node's fans spin at high rpm when power button is pressed.
  • Below events can be seen in BMC System Event Logs :

    MCERR.png

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