Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 16 results
    • How to upgrade Mellanox Native ESXi Driver for VMware vSphere using CLI
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_upgrade_Mellanox_Native_ESXi_Driver_for_VMware_vSphere_using_CLI
      Applies to NetApp HCI H300E compute node NetApp HCI H500E compute node NetApp HCI H700E compute node NetApp HCI H410C compute node NetApp HCI H610C compute node NetApp HCI H615C compute node VMware ES...Applies to NetApp HCI H300E compute node NetApp HCI H500E compute node NetApp HCI H700E compute node NetApp HCI H410C compute node NetApp HCI H610C compute node NetApp HCI H615C compute node VMware ESXi 6.5 VMware ESXi 6.7 After upgrading NetApp HCI components you noticed that the NIC driver firmware version on ESXi hosts is not the latest supported by NetApp You need to upgrade Mellanox Native ESXi driver for VMware vSphere using CLI (command line interface), click here for vCenter instructions
    • Scaling fails against datacenter with H615C hosts
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/Scaling_fails_against_datacenter_with_H615C_hosts
      Applies to NetApp Deployment Engine (NDE) 1.8 and lower Existing datacenter in VMware with NetApp H615C exclusively NSX is not enabled Cable config is correct Issue When starting the NDE scaler, an er...Applies to NetApp Deployment Engine (NDE) 1.8 and lower Existing datacenter in VMware with NetApp H615C exclusively NSX is not enabled Cable config is correct Issue When starting the NDE scaler, an error is returned when selecting the existing vCenter and datacenter: Your network could not be detected. Ensure that this is the datacenter and cluster associated with your vCenter instance.
    • RTFI of HCI compute node stops with hardware related RTFI_HARDWARE_FAILURES error
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/RTFI_of_HCI_compute_node_stops_with_hardware_related_RTFI_HARDWARE_FAILURES_error
      Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: There were <NUM> hardware related RTFI_HARDWARE_FAILURES Actual E...Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: There were <NUM> hardware related RTFI_HARDWARE_FAILURES Actual Expected Passed NUM_DRIVES_INTERNAL
    • How to disable SSDP protocol from running on H610-series
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/How_to_disable_SSDP_protocol_from_running_on_H610-series
      Applies to NetApp H610S NetApp H610C NetApp H615C Simple Service Discovery Protocol (SSDP) Description This article describes the procedure to disable SSDP service UDP/1900 on a Quanta-based nodes.
    • H615C - NVIDIA Tesla T4 shown as 32 separate GPUs in ESXi 6.7
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/H615C_-_NVIDIA_Tesla_T4_shown_as_32_separate_GPUs_in_ESXi_6.7
      Applies to H615C ESXi 6.7 Issue NVIDIA Tesla T4 is enumerated as 32 separate GPUs by VMware vSphere ESXi
    • SolidFire and HCI upgrades unable to start due to upgrade package upload error
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/SolidFire_and_HCI_upgrades_unable_to_start_due_to_upgrade_package_upload_error
      Upload of the upgrade package fails thus preventing SolidFire and HCI upgrades to start.
    • HCI compute node stops with hardware related RTFI_HARDWARE_FAILURES error during RTFI
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/HCI_compute_node_stops_with_hardware_related_RTFI_HARDWARE_FAILURES_error_during_RTFI
      Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: [NUM_DRIVES_INTERNAL] mismatch -- actual=[1] >= expect=[2] There ...Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: [NUM_DRIVES_INTERNAL] mismatch -- actual=[1] >= expect=[2] There are 1 hardware related RTFI_HARDWARE_FAILURES hardware_check failed
    • Quanta BMC is contacting external NTP servers
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Quanta_BMC_is_contacting_external_NTP_servers
      Applies to NetApp H615C NetApp H610S Issue Quanta BMC keeps accessing external NTP servers “pool.ntp.org” and “time.nist.gov” even if they are disabled by default
    • ISOLINUX  error message when mounting an ISO from BMC
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/ISOLINUX__error_message_when_mounting_an_ISO_from_BMC
      Applies to NetApp H615C Issue When mounting an ISO image from BMC and rebooting the host the following error is displayed - ISOLINUX 6.04 6.04-pre1 ETCDisolinux: Disk error 31, AX = 422E, drive EF
    • HCI compute host crashed with uncorrectable memory error
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/HCI_compute_host_crashed_with_uncorrectable_memory_error
      Hybrid Cloud Infrastructure host crashed with Faulty memory DIMM
    • LDAP Authentication to H610S and H615C BMC fails
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/LDAP_Authentication_to_H610S_and_H615C_BMC_fails
      Applies to NetApp H610S and H615C nodes Issue Unable to login to BMC for H610S and H615C nodes using Active Directory Domain Accounts with LDAP authentication configured on BMC.