Skip to main content
NetApp Knowledge Base

NetApp Deployment Engine (NDE) fails during ESXi setup due to switch misconfigure

Views:
587
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

NetApp Deployment Engine (NDE)

Issue

  • NDE fails at the overall progress of 46-49 percent and at 91% of the section Setting Up ESXi

Setting up ESXi failure.jpg

  • Compute nodes are installed with ESXi and booted up
  • DeployComputeNodeEsxi task at the sf-nde.info log file indicates the timeout which is expected and not an issue:

<DATE TIME> | 10869 | 195050983 |   HCI-T540-task:11-DeployComputeNodeEsxi |                 vmwareutils:277  | DEBUG   | Wait for ESXi APIs to come online for host: x.y.z.t timeout: 3600

  • After the timeout indication DeployComputeNodeEsxi task at the sf-nde.info log file starts logging connection errors, lasting for approximately one hour:

<DATE TIME> | 10869 | 195351983 |   HCI-T540-task:11-DeployComputeNodeEsxi |                 vmwareutils:293  | DEBUG   | Encountered VmwareError Exception: Expected Successful connection but was: Not connected.  While Waiting for VMware APIs to come online - this might be expected -                     retry until timeout expires
<DATE TIME> | 10869 | 195352941 |   HCI-T538-task:9-DeployComputeNodeEsxi |                 vmwareutils:346  | DEBUG   | Unexpected connection error

  • After one hour, timeout happens for DeployComputeNodeEsxi task at the sf-nde.info log file and it is being observed as an ERROR:

<DATE TIME> | 10869 | 198656840 |   HCI-T539-task:10-DeployComputeNodeEsxi |                        task:536  | ERROR   | TimeoutError('',)
Traceback (most recent call last):
  File "sfprime/tasks/task.py", line 529, in start
  File "sfprime/util/fabrixtools.py", line 1842, in wrapper
  File "sfprime/esxi/deployesxi.py", line 180, in _execute
  File "sfprime/util/vmwareutils.py", line 279, in wait_for_esxi_apis
  File "sfprime/util/polltimeout.py", line 57, in check_time_out
TimeoutError

  • When ESXi is deployed on the compute node, default gateway isn't reachable anymore

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.