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NetApp Deployment Engine (NDE) fails during ESXi setup due to switch misconfigure

Last Updated:

Applies to

NetApp Deployment Engine (NDE)


  • NDE fails at the overall progress of 46-49 percent and at 91% of the section Setting Up ESXi

Setting up ESXi failure.jpg

  • Compute nodes are installed with ESXi and booted up
  • DeployComputeNodeEsxi task at the log file indicates the timeout which is expected and not an issue:

<DATE TIME> | 10869 | 195050983 |   HCI-T540-task:11-DeployComputeNodeEsxi |                 vmwareutils:277  | DEBUG   | Wait for ESXi APIs to come online for host: x.y.z.t timeout: 3600

  • After the timeout indication DeployComputeNodeEsxi task at the log file starts logging connection errors, lasting for approximately one hour:

<DATE TIME> | 10869 | 195351983 |   HCI-T540-task:11-DeployComputeNodeEsxi |                 vmwareutils:293  | DEBUG   | Encountered VmwareError Exception: Expected Successful connection but was: Not connected.  While Waiting for VMware APIs to come online - this might be expected -                     retry until timeout expires
<DATE TIME> | 10869 | 195352941 |   HCI-T538-task:9-DeployComputeNodeEsxi |                 vmwareutils:346  | DEBUG   | Unexpected connection error

  • After one hour, timeout happens for DeployComputeNodeEsxi task at the log file and it is being observed as an ERROR:

<DATE TIME> | 10869 | 198656840 |   HCI-T539-task:10-DeployComputeNodeEsxi |                        task:536  | ERROR   | TimeoutError('',)
Traceback (most recent call last):
  File "sfprime/tasks/", line 529, in start
  File "sfprime/util/", line 1842, in wrapper
  File "sfprime/esxi/", line 180, in _execute
  File "sfprime/util/", line 279, in wait_for_esxi_apis
  File "sfprime/util/", line 57, in check_time_out

  • When ESXi is deployed on the compute node, default gateway isn't reachable anymore


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