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HCI node expansion failing with DNS error

Last Updated:

Applies to

  • NetApp HCI
  • Adding compute nodes with NDE scaler 


Scaling process aborting with error from nde.log

2021-03-02T13:16:56.447798Z | 50346 | 3009319564 |   HCI-T125-task:40-ScaleHci  |  task:536  | ERROR   | <class 'sfprime.deploy.errors.ValidationError'>({'error_code': 1, 'errors': ['<INCORRECT_DNS_SERVER>: Invalid DNS server: The DNS operation timed out after 5.003451108932495 seconds'], 'traceback': 'Traceback (most recent call last):\n  File "pebble/", line 162, in execute\n  File "sfprime/tasks/", line 537, in start\n  File "sfprime/tasks/", line 681, in _change_state_error\n  File "sfprime/tasks/", line 529, in start\n  File "sfprime/deploy/", line 82, in _execute\n  File "sfprime/deploy/", line 1078, in validate\n  File "sfprime/util/", line 30, in raise_if_errors\nsfprime.deploy.errors.ValidationError: HCI Settings Validation Errors: [\'<INCORRECT_DNS_SERVER>: Invalid DNS server: The DNS operation timed out after 5.003451108932495 seconds\']\n'})



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