Skip to main content
NetApp Knowledge Base

HCI compute node stuck in boot loop after installing FW bundle

  1. Last updated
  2. Save as PDF
Views:
854
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

  • NetApp HCI compute nodes
  • Up to compute node firmware (FW) bundle
  • Automated FW upgrade with HCC
  • Manual FW upgrade with ISO file

Issue

  • After FW upgrade is complete, the compute node is in a boot loop (more than 10 times) before loading ESXi
  • With every subsequent reboot/power-off the boot loop repeats

Note:
In some cases, this issue has been reported to occur when rebooting on another day after the FW upgrade is complete.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.