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HCC alert due to controller asset credentials mismatch

Last Updated:

Applies to

  • NetApp Hybrid Control
  • NetApp Management Node (2.1.326 or above)


Alert in HCC Dashboard:
  • "One or more vCenter instances cannot be reached, causing some information to be unavailable."
Error details:
  • Error getting <asset-id-of-the-controller> info from compute-service: Error getting compute info: 424 Client Error: FAILED DEPENDENCY for url: http://vcenter-v2-svc/vcenter/1/compute/<asset-id-of-the-controller>
Errors similar to the following in mnode_logs-svc
  • ERROR | Unable to connect to vCenter due to an incorrect user name or password



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