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Compute node RTFI fails with UnhandledError pid=1 cmd=return ${rc}

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netapp-hci
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hci
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Applies to

NetApp H615C compute node

Issue

  • RTFI user interface screen shows error [UnhandledError pid=1 cmd=return ${rc}] and fails without completing.
  • RTFI back end (text based) detailed view which can be monitored by pressing Alt+F8 keys from remote console' virtual keyboard shows error:
    -E- Burning FS3 image failed: Device and Image partition size differ (0x17/0x16), use non failsafe burn flow.
  • RTFI log file (/tmp/rtfi.log) which can be checked from CLI access by pressing Alt+F3 keys from remote console' virtual keyboard also logs the same error:
    -E- Burning FS3 image failed: Device and Image partition size differ (0x17/0x16), use non failsafe burn flow.

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