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After NDE deployment vSphere is not accessible

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Category:
netapp-hci
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hci
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Applies to

  • NetApp HCI
  • NetApp Deployment Engine
  • vCenter Server Appliance (vCSA)

Issue

After running NDE:

  1. Accessing VCSA IP address from a web browser - vSphere web page won't be displayed
  2. vCenter appliance services status shows Service name <service name> is invalid.
 
Error example when executing the command service-control --status --all:
 
2019-03-19T18:03:07.377Z  Error: Service name "updatemgr" is invalid.
2019-03-19T18:03:07.433Z  Error: Service name "vsan-health" is invalid.
2019-03-19T18:03:07.542Z  Error: Service name "netdumper" is invalid.
2019-03-19T18:03:07.599Z  Error: Service name "rbd" is invalid.
2019-03-19T18:03:07.656Z  Error: Service name "vmcam" is invalid.
2019-03-19T18:03:07.716Z  Error: Service name "vpxd" is invalid.
2019-03-19T18:03:07.835Z  Error: Service name "sps" is invalid.
2019-03-19T18:03:07.896Z  Error: Service name "vsphere-ui" is invalid.
2019-03-19T18:03:07.955Z  Error: Service name "pschealth" is invalid.
2019-03-19T18:03:08.074Z  Error: Service name "mbcs" is invalid.

 

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