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NDE Scale keeps going back to the vCenter credentials page

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Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

NetApp HCI

Issue

  • When attempting to add a compute node using NDE Scale, the process does not proceed after the "Review" configuration page. Clicking the "Add nodes" button redirects back to the vCenter page, requiring re-authentication.
  • The sf-nde.info shows:

2026-02-26T10:57:31.334465Z | 50172 | 18598479854 |   HCI-T00026-GET-/api/2/en_US/scale/inventory/compute-nodes |     inventory_compute_nodes:47   | INFO    | Host <host_name1> does not have a valid HCI config: ['Host vendor is not NetApp, found hardware=<brand_name> image=<brand_name>.']

2026-02-26T10:57:51.213212Z | 50172 | 18598499733 |   HCI-T00026-GET-/api/2/en_US/scale/inventory/compute-nodes |     inventory_compute_nodes:47   | INFO    | Host <host_name2> does not have a valid HCI config: ['Host vendor is not NetApp, found hardware=<brand_name>. image=<brand_name>.']

2026-02-26T10:57:59.293203Z | 50172 | 18598507813 |   HCI-T00026-GET-/api/2/en_US/scale/inventory/compute-nodes |     inventory_compute_nodes:47   | INFO    | Host <host_name3> does not have a valid HCI config: ['Host vendor is not NetApp, found hardware=<brand_name>. image=<brand_name>.']

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