Skip to main content
NetApp Knowledge Base

HCI compute node unresponsive and does not boot up

  1. Last updated
  2. Save as PDF
Views:
77
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

NetApp HCI compute node

Issue

  • The compute node doesn't boot, showing a black screen
  • No alert reported in the BMC /IPMI - System event log (SEL)
  • Tried physically power ON the node and power drain the node. Node wouldn't boot up.
 
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.