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Cloud Manager

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Mar 26, 2025
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- "Add AWS disks" icon is disabled (greyed out) in Cloud Manager
- "Backups" button is greyed out for Onprem Working Environment in BlueXP UI
- "Cannot read property 'errors' of undefined" in BlueXP's Copy and Sync
- "couldn't parse date from REST response" Errors spamming BlueXP Server.log
- "Not Registered" alet showing on the Support page of BlueXP
- "Oops! Something..." error appears when connection test for SAML of AzureAD
- "POST:/account/account/...file-explore/start not found" error when trying to restore
- "Something went wrong" error when switching to Advanced View in BlueXP GUI
- "Storage account public access should be disallowed" -Policy prevents CVO creation
- "These credentials are invalid" when connecting on-prem BlueXP to AWS S3
- "These credentials are invalid" when discovering a CVO from on-prem connector
- "Update Your NSS Account" is displayed on BlueXP notifications
- "Update Your NSS Account" notification displays even after updating NSS credentials in NSS Management on BlueXP
- "Working environment" session shows empty after upgrade version to Cloud Manager 3.8.4 built6
- "Your credentials are not associated with any subscription" when discovering CVO
- ‘Authentication required’ occurs when change proxy on Cloud Manager
- 3 dots menu is not displayed on NSS Management in BlueXP
- 3DES ciphers detection on Port 443 on the BlueXP Connector
- 403 forbidden error when setting up Federation access using Ping Federation
- 'Describe Boot Diagnostics' failed in the Stop Vsa Task on the BlueXP Timeline
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- A lack of permissions causes "The tab or service has unexpectedly crashed" in BlueXP
- A single volume has two FSx destinations listed in BlueXP
- A volume backup job is failing in BlueXP with the error message "Invalid Field"
- Access denied while listing S3 buckets from BlueXP
- Access denied while logging into BlueXP
- Access denied while logging into BlueXP after BlueXP account creation
- Access new deployed on-prem BlueXP connector shows error "Failed to initialize"
- Access to Cloud Manager fails if "https://netapp-cloud-account.auth0.com" end point is not reachable
- Access to Cloud Manager Local UI fails with error: Failed to initialize UI
- Access to Cloud Manager Local UI fails with error: Failed to initialize UI. java.util.concurrent.TimeoutException
- Action Menu for volume relationships not appearing in Cloud Manager GUI
- Activate Backup button shows greyed out and TLS connection error
- Activate backup failed with "Error fetching S3 Bucket Object Lock, Access Denied"
- Active IQ Unified Manager reporting Cloud AWS IAMCredsNotFound
- Add a connector displays in the BlueXP UI
- Add Aggregate button is greyed out for a working environment in BlueXP
- Add capacity to EV aggregate failing
- Add CVO extra capacity license to BlueXP fails with error, license already exists
- Add NSS account to BlueXP failed with error: Action is not allowed
- Add Subscription task from BlueXP Timeline shows subscription is expired
- Adding Credentials to BlueXP for Amazon FSx fails with Access Denied Error
- Adding disks to aggregate failed with expired token error in BlueXP
- Adding Kubernetes cluster to Blue XP canvas fails "Resource already exists in agent"
- Adding license fail with Error:license already exists
- Adding license in BlueXP fails with The system received a licensing request with an invalid digital signature
- Administrative tasks in Cloud Manager fail with error: "there are ongoing operations which might interfere with it: Migrate Cloud Manager To Client Infra"
- Advanced View not loading file/volume information in BlueXP
- After converting Freemium CVO to capacity-based BYOL, an error is displayed in the digital wallet: "Capacity Exceeded"
- After node to capacity license conversion the CVO serial numbers are interchanged
- After upgrade, BlueXP "Software Upgrade" greyed out for 9.12 hop
- Aggregate cannot be deleted due to stale temp volume left over after unsuccessful volume move
- Aggregate create fails in Azure with Name or service not known
- Aggregate creation fails on BlueXP
- Aggregate creation fails with capacity limit exceeded error but capcity is under the license limit
- Aggregate creation/expansion failing in GCP CVO
- Aggregate Delete option grayed-out in Cloud Manager?
- Aggregate failed to be created - Disk not found
- Aggregate info is not displayed in BlueXP upon entering the Working Environment
- Aggregate page for Azure CVO in BlueXP not loading
- Aggregates and Volumes are not available in BlueXP
- Alert received stating that the Cloud Manager connector is down
- Alert title is "ACTION REQUIRED: An issue affecting Cloud Volumes ONTAP requires your attention"
- Alerts and Notifications failing to fetch users with err: 500 internal Server Error
- All Azure NetApp Files volumes missing from Working Environment
- All working environments are in failed state in BlueXP
- All Working Environments failed in BlueXP following 3.9.45 or later update
- All working environments on BlueXP are showing as failed status
- All working environments showing failed in BlueXP
- An Azure working environment is showing FAILED in BlueXP after giveback
- An error occured while changing license and VM type to DS15_v2
- An error occured while discovering HA working environments: Cloud Manager cannot connect to the cloud
- An error occurred while checking if cifs locks exists: undefined
- An error occurred while discovering HA working environments on BlueXP
- An error occurred while retrieving replication status for working environment
- Any action required against node-base license EOA notification message when it is not installed ?
- Any license required to deploy Cloud Volumes ONTAP using private mode BlueXP Connector ?
- Any way to receive "Update Your NSS Account" alert other than BlueXP console?
- API traffic is still seen on proxy server after enabling "Support Direct API Traffic"
- Are any proactive actions necessary to prepare Azure Maintenance for CVO?
- Are AWS access secret keys required by BlueXP
- Are BlueXP connectors affected by CVE-2023-38408?
- Are On-Prem ONTAP clusters with SAML authentication enabled supported in BlueXP?
- Are there specific Firewall rules for GCP VPC-1, VPC-2, and VPC-3?
- Associate /Disassociate user not getting logged in timeline
- Associating AWS subscription with BlueXP fails with Action is not allowed
- At what capacity does the license limit start sending alerts?
- Attempt to move IP to eni because AWS prevents IP moves outside of the ENI's subnet
- Automated CVO upgrade fails with connect timed out error in GCP environment
- Automated deployment of Flexvols using Ansible fails with "Error acquiring token"
- Automatic volume move failed
- AWS - Increasing capacity on an existing CVO aggregate fails
- AWS Cloud manager fails to communicate with endpoints
- AWS connector does not detect the correct CVO's license type
- AWS connector failed to upgrade
- AWS CVO creation fails with "Access key or secret key are null".
- AWS CVO creation using on-premises connector fails with "could not find object store"
- AWS CVO upgrade fails without error message
- AWS Deployed BlueXP Environment Seeing Traffic To portal.azure.com IPv4 Addresses
- AWS Internal DNS Server Has Stopped Working
- AWS region dropdown empty when trying to configure a backup
- AWS Single Node CVO does not boot after an upgrade attempt
- AWS visual editor of IAM displays some warnings
- AWS: Cannot move CVO HA between connectors
- AWS: Why does Cloud Manager partition IOPs for aggrs
- Azure - Aggregate create fails with error about tiered storage configuration
- Azure alert: Virtual machine agent status is not ready
- Azure B2B login registration fails with an error: "The account needs to be added as an external user in the tenant first."
- Azure Blob Storage icon automatically appears on BlueXP
- Azure Connector deployment failed, with proxy settings not applied
- Azure Connector failed to create
- Azure connector is being flagged by tool in Azure using two custom IAM roles
- Azure connector is down or offline
- Azure Connector showing Inactive state in BlueXP console
- Azure Connector VM is not booting
- Azure Connector: "Operation Deploy VM Template wasn't completed"
- Azure CVO creation failure- the request is not authorized to perform this operation
- Azure CVO deploy fails with error "failed to lock resource group"
- Azure CVO deployment fails: "Missing Microsoft.Compute/virtualMachineScaleSets/write"
- Azure CVO error: timeout reached while waiting for cluster to be active
- Azure CVO HA Multi-Availability Zones deployment fail with RPC connection from BlueXP
- Azure CVO HA single AZ is not seen using Premium SSDv2 after deployment
- Azure CVO over a GCP connector, get the Connection attempt failed with SSLException
- Azure CVO shows as direct-discovered cluster in BlueXP Canvas page
- Azure CVO: unable to create aggregate as blob.core.windows.net Name or Service is not known
- Azure CVO:What does bootdiagnostics storage account contain?
- Azure CVO-HA cluster discovers as a single-node in BlueXP Connector
- Azure CVOs are in failed state due to SSLException error
- Azure Deployment using Page Blobs instead of Shared Managed Disks
- Azure HA CVO deployment fails with no valid configuration
- Azure HA CVO fails to send ASUPS over HTTP/HTTPS when connector is used as proxy
- Azure Private Links Not Created During CVO Deployment
- Azure Token Authentication Error in BlueXP
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- Backup and recovery page in BlueXP does not load volume list and throws error: "Failed to fetch working environment. The ONTAP version is invalid in the selected working environment."
- Backup not working, failed state
- Backup option is not showing in the OnCommand Cloud Manager GUI
- Backups are not listed from BlueXP
- Backups in Cloud Manager are showing as Failed or Unknown
- Banner in Route Tables shows 'An error occurred while retrieving route-table'
- Blank page when trying to add Azure credentials to Connector
- BleuXP UI Failed to Initialize: UI Service Unavailable
- Blob usage on BlueXP shows 0 GiB after upgrade to 3.9.28
- Blue XP - Working Environment disappears on SaaS UI or NetApp Blue XP page on clicking "continue" on Blue XP banner
- Blue XP Connector and CVO security vulnerability QandA
- Blue XP Connector on 3.9.38 -"assume role" greyed out on add AWS working environment
- Blue XP SaaS UI shows the connector as Inactive
- BlueXP - Azure Page Blob HA - Aggr page not loding , System Manager disabled - Name or service not known
- BlueXP - can't list volumes, with error: "Invalid numeric value: Leading zeroes..."
- BlueXP - CVO failed with error - No load balancer found in resource group
- BlueXP - Unable to change FlexVol language for Cloud backup Source Volume
- BlueXP - Working Environment password change option missing in GUI
- BlueXP "Update Containers" failure on timeline
- BlueXP "View Additional Information" page shows blank in CVO overview
- BlueXP : "The support for this license type will end on December 31, 2024." appears on Notification
- BlueXP add disks to an existing aggregate failed with error
- BlueXP AWS CVO create - subtask "Create Cloud Formation Stack" for AWS S3 fails with error "no identity-based policy allows the iam:TagRole"
- BlueXP Azure CVO deployment failed with error
- BlueXP Backup and Recovery fails to backup to multiple containers
- BlueXP Backup and Recovery shows SGWS instead of AWS as provider
- BlueXP cannot communicate with Cloud Volumes ONTAP after updating certificates
- BlueXP cannot discover FSx environments
- BlueXP cannot load system manager
- BlueXP can't display information from several tabs. "No data was found"
- BlueXP Canvas displays a different (much lower) capacity for an OnPrem cluster
- BlueXP canvas shows Amazon S3 buckets degraded with HTTP error
- BlueXP Canvas shows working enviroments failed intermittently
- BlueXP canvas shows working environments failed with https://management.azure.com:443
- BlueXP Canvas UI shows smaller capacity than expected
- BlueXP Classification deployment failing from BlueXP SaaS
- BlueXP Classification fails to deploy: bootDiagnostics.storageAccountUri
- BlueXP Classification fails with error "AWS: unable to locate credentials"
- BlueXP Cloud Backup does not list any Backups
- BlueXP configure proxy on CVO when it removes or discovers
- BlueXP Connecter deployed in AWS is inactive causing On-Prem Working Environments to disappear
- BlueXP Connection refused occm/10.x.x.x:10
- BlueXP Connector API call to update Proxy Password fails with "Service Unavailable"
- BlueXP Connector ASUPs are not triggering on same day as automatic upgrade
- BlueXP connector attempting to execute the ‘fsx:describefilesystems’ action
- BlueXP Connector causing disk performance issues
- BlueXP Connector containers does not start after VM reboot
- BlueXP Connector containers shows down
- BlueXP connector deployed through Azure Marketplace throws error when configuring proxy settings: "Error: Service Unavailable"
- BlueXP connector deployment doesn't offer restricted mode option
- BlueXP connector deployment fails
- BlueXP Connector deployment fails in network environment which disallow internet access
- BlueXP connector deployment is failing with self signed certificate error
- BlueXP connector deployment using service principle failed
- Bluexp connector does not have access to the Internet
- BlueXP connector down email has been received from service@console.bluexp.netapp.com
- BlueXP connector down for long and containers not coming up even after restart
- BlueXP Connector Fails to Install
- BlueXP connector goes inactive
- BlueXP Connector goes inactive with an error "Failed to initialize UI"
- BlueXP connector in Azure stuck in Pending after deployment
- BlueXP Connector inactive from SaaS UI, active from Local UI
- BlueXP connector inactive on SaaS UI due to MySQL container corruption
- BlueXP connector install fails with "Error: getaddrinfo ENOTFOUND"
- BlueXP Connector install fails: Docker version 4.9.4 is lower then min version 19.3.1
- BlueXP Connector installation fails with "EXEC spawning /opt/application/netapp/service-manager-2/sm2: Permission denied"
- BlueXP connector installed on CentOS 7 becomes inactive after upgrading to 3.9.52
- BlueXP connector is affected by Apache Log4j vulnerability
- BlueXP connector is inactive as it fails to perform container upgrade task
- BlueXP connector is inactive with all the working environments in failed state
- BlueXP connector is not stable and getting email alerts for connector down
- BlueXP Connector is not stable and occm service is restarting frequently
- BlueXP Connector is not upgrading
- BlueXP connector is running out of space due to core files
- BlueXP Connector is showing as Inactive
- BlueXP Connector mysql container restarting causing reconfigured alert
- BlueXP Connector not online after reboot
- BlueXP connector on-premises VM has /var filesystem full
- BlueXP Connector Page is Not Available in BlueXP UI
- BlueXP connector reports Failed to get configuration after a few days of deployment
- BlueXP connector reports "Failed to get configuration" after a few days of deployment
- BlueXP connector services stops frequently and generates connector down email alerts
- BlueXP connector shows inactive after an Azure Maintenace event on the VM
- BlueXP connector shows Inactive status in the UI
- BlueXP Connector Virtual Machine accidently deleted from hypervisor portal
- BlueXP Connector VM fails to boot up with error in mounting configuration filesystem
- BlueXP Connector VM reported as unavailable from Azure Monitor and 3rd party tool
- BlueXP Connector will not update past 3.9.20
- BlueXP Connector will not upgrade past 3.9.36
- BlueXP Connectors in AWS fail after several days
- BlueXP creates EBS volumes in us-west-1a region
- BlueXP creation fails in AWS even though IAM policy permissions are correct
- BlueXP darksite installer contains AWS S3 keys and secrets stored in a file
- BlueXP displays an on-prem system with an IP address instead of hostname
- BlueXP does not send out Connector down email notification
- BlueXP does not show Instance Type value for CVO Working Environment
- BlueXP Drag and Drop replication failed with error
- BlueXP error failed to fetch system properties
- BlueXP errors with 'Something went wrong'
- BlueXP failed to add disk to aggregate
- BlueXP failed to establish HTTP connection to the mediator
- BlueXP Failed to initialize UI - Portal registration operation must be run before setup operation
- BlueXP Failed to initialize UI. Service Unavailable
- BlueXP failed to install on prem Connector with Illumio installed
- BlueXP failed to perform a file restore with error: Mount directory for volume is failed
- BlueXP failing to load the CVO working environment in canvas with "server error"
- BlueXP fails to add disk to aggregate
- BlueXP fails to add disks to an aggregate
- BlueXP fails to add disks to Azure CVO
- BlueXP fails to automatically add capacity to aggregate
- BlueXP fails to change bootarg and upgrade CVO
- BlueXP fails to convert node-based license
- BlueXP fails to create aggregate on Azure CVO
- BlueXP fails to create an aggregate
- BlueXP fails to deploy Connector: constraint violated for project
- BlueXP fails to install a new SSL certificate
- BlueXP fails to upgrade the VM instance type
- BlueXP federated user login fails with federation_no_email/Cannot login via federation without email address on account
- BlueXP Federation Setup and Errors
- BlueXP federation setup faied with access_denied
- BlueXP file or folder restore option failed to start recovery with no connectivity
- BlueXP GUI displays Network Error message and a failed CVO working environment
- BlueXP GUI shows Mediator as failed when it is not
- BlueXP Health components failed to load for restricted an private mode deployments
- BlueXP IAM causing user not allowed errors
- BlueXP image download fails with error 470
- BlueXP install fails with error unable to get local issuer certificate
- BlueXP installed on premise loading too slow
- BlueXP is not able to add or discover a working environment in AWS
- BlueXP is not able to load CVO WE information and system manager feature is disabled
- BlueXP is not getting upgraded automatically
- BlueXP is not showing the CVO information in the overview tab
- BlueXP is preparing the Connector. Please wait a few moments
- BlueXP is slow to automatically extend a full CVO aggregate
- BlueXP is taking aggregate offline after volume move
- BlueXP is unable to add disks to an aggregate
- BlueXP is unable to load CVO with "Aborted" error after cluster certificate update
- BlueXP is unable to pull all the containers with "connect: no route to host"
- BlueXP is unable to send ASUP's of the connector
- BlueXP lacks an option for entering a SAN during CSR generation
- BlueXP lists company as unknown
- BlueXP local UI is using HTTP instead of HTTPS
- BlueXP login failed with access error
- BlueXP login failed with state does not match error
- BlueXP login message: "you need to verify your email address"
- BlueXP login with NSS email prompts for password authentication and not OTP
- BlueXP Loses Access to Cloud Volumes ONTAP
- BlueXP manual CVO image upgrade fails with error async_pkg_get_phase_failed
- BlueXP notifies an action required as "More Disks Needed But Disk Limit Exceeded"
- BlueXP Onprem cluster discovery failed with SSLException and TLSv1.2 disabled on cluster
- BlueXP OnPrem connector Installation Failure
- BlueXP on-prem connector is failing upgrade service manager
- BlueXP OnPrem install times out waiting for OCCM
- BlueXP on-prem installation fails with error: "Could not parse docker version 23.0.1"
- BlueXP On-premise installation times out waiting for OCCM
- BlueXP on-premises connectors reported inactive on both SaaS and local UI
- BlueXP operations fail with the error "failed to get nvram disk for we cluster1"
- BlueXP page responds slowly when accessing CVO
- BlueXP private mode deployment is exited with "Waiting for OCCM Health" error
- BlueXP prompts to create a new organization when an existing BlueXP user logs in
- BlueXP providing unsupported upgrade paths
- BlueXP Ransomware Protection page returns error "Something went wrong"
- BlueXP replication fails from UI with error: 1
- BlueXP reports missing permission storage.buckets.list access to the GCP project
- BlueXP restricted mode failed to deploy with initialize UI. Service Unavailable
- BlueXP SaaS console returns: "Your account does not have access to this interface"
- BlueXP SaaS UI intermittently shows connector's status as inactive
- BlueXP sees flexgroup aggregates as empty and proposes "saving oportunity" after CVO upgrade
- BlueXP sending emails stating that node-based CVO will reach EOS on 31/12/2024
- BlueXP showing connector as inactive
- BlueXP showing connector as inactive after 3.9.36/1 release in SAAS UI
- BlueXP shows "Failed to Initialize UI" error due to "No space left on device"
- BlueXP shows "Update System Image" failed but CVO's ANDU is completed
- BlueXP shows an Action Required notification for Empty Working Environment
- BlueXP shows an error occurred while retrieving volumes for working environment
- BlueXP shows CVO PAYGO usage when license exists via BlueXP SaaS Private Offer
- BlueXP shows error "Context menu unexpectedly crashed. Error printed to console"
- BlueXP shows error when clicking the "Switch to Advanced View"
- BlueXP shows failed CVO Working Enviroment with error "Aborted"
- BlueXP shows Failed FSx environments after password change
- BlueXP shows failed state OCCM error
- BlueXP Squid container continuously restarting after connector deployment
- BlueXP standard view shows different used CVO storage capacity than advanced view
- BlueXP System Manager View error - The server might not have processed the request
- BlueXP tier volumes UI not loading with 'state' is required error
- BlueXP Timeline is not populating any entries
- BlueXP timeline is reporting the "Update Container" task for connector failing
- BlueXP Timeline not showing actions perfomed by user
- BlueXP Timeline reporting Service Manager Upgrade failing
- BlueXP timeline shows "Automatically Move Volume" action failing for CVO
- BlueXP timeline shows CVO deployment state pending
- BlueXP timeline shows Failed to start containers error : no space left on device
- BlueXP UI does not support FlexGroup operations to delete volume relationships
- BlueXP UI shows Failed to Init for Restricted Mode connector
- BlueXP unable to change instance type due to high number of disks attached error
- BlueXP Update Containers failed
- BlueXP user is unable to create technical cases from BlueXP Console
- BlueXP wants to add disk when there is available storage
- BlueXP working environments are showing as failed intermittently
- BlueXP workspace storage capacity is larger than the actual disk capacity
- BlueXP: New or existing replication job fails with key not found: 12
- BlueXP's Advanced View fails to load
- ByNode to Capacity license conversion operation in BlueXP shows that it fails
- BYOL license cannot be used for CVO redeployment
- BYOL license has a wrong expiry date
- BYOL license isn't renewed propery and Extra capacity License appears
- BYOL to Capacity-Based license conversion fails
- BYOL Working Environments missing from Canvas
C
- Callback URL mismatch
- Can BlueXP create a snaplock destination volume automatically?
- Can BlueXP dashboards be created with Power BI?
- Can BlueXP download the multiple CVO licenses by changing the NSS account to a group address?
- Can BlueXP SaaS connect to AWS S3 buckets over private IP?
- Can ciphers be added to the BlueXP Connector VM to resolve security vulnerabilities?
- Can configuration of AWS External Security Groups for CVO be changed?
- Can Cross Tenant Replication be disabled by default on CVO deployment?
- Can I deploy with Terraform while SaaS is disabled?
- Can I disable the Ransomware Protection free trial in BlueXP?
- Can I discover multiple ANF subscriptions in the same connector instance?
- Can I implement infrastructure encryption during storage account creation for CVO?
- Can I remove accidentally purchased disks from a CVO instance?
- Can I retain existing public or private IP when redeploying Cloud Manager in Azure?
- Can I use my Eval license to create a CVO on another Cloud Manager
- Can instance metadata version be changed from IMDSv1 to IMDSv2 for BlueXP Connector managing FSx ONTAP working environments
- Can multiple CA certs be passed in one file via cacert?
- Can NSS account registered with BlueXP be changed to account with different domain
- Can one connector create private endpoints into 2 different Azure subscriptions?
- Can Syslog forwarding be setup for BlueXP Connectors?
- Can technical support be used even after adding new account and deleting old one?
- Can the event log of CloudManager be forwarded to a syslog server
- Can the VPC for a CVO be changed
- Can Updates on NetApp Data Brokers be Disabled
- Can we add Rubrik service account in BlueXP to backup CVO?
- Can we create an aggregate with Standard HDD in Azure HA CVO
- Can we enable email alerts for connector weekly AutoSupport status
- Can we enable/disable the "Secure transfer required" for the connector VM
- Can we remove the public IP from the BlueXP Connector VM in Cloud provider
- Can we remove unsubscribed Azure subscriptions from BlueXP Digital Wallet
- Can we setup Aggregates with SSD and HDD disk type on same HA CVO?
- Can we use special characters in the proxy credentials while installing CI Windows AU MSI?
- Can you create a new volume when a CVO HA cluster is in takeover?
- Can you reset a darksite Connector password?
- Can`t install BlueXP on-prem on EC2 instance with IMDS disabled
- Cannot access Advanced View in BlueXP
- Cannot add AWS credential with Connector option
- Cannot add disks to an aggregate
- Cannot add existing NetApp SaaS subscription in Azure while enabling CBS for On-prem
- Cannot add StorageGRID OnPrem system in BlueXP
- Cannot create Cloud Volumes ONTAP in BlueXP
- Cannot create snapshot for volumes in Cloud Manager
- Cannot create support case in BlueXP
- Cannot create volume with 3000 iops on aggregate with 12288 iops
- Cannot delete working environment connector inactive
- Cannot Delete Working Environment from BlueXP
- Cannot Delete Working Environment in BlueXP
- Cannot destructure property 'accessToken' of (intermediate value) as it is undefined
- Cannot discover E-Series cluster in BlueXP
- Cannot discover existing CVO in GCP with error Failed to find Google Cloud project
- Cannot enable multi-admin functionality in Cloud Volumes ONTAP (CVO)
- Cannot enable tiering on CVO in AWS region ap-southeast-4
- Cannot encrypt AWS EBS volumes for CVO root and boot disks from unencrypted state
- Cannot find installation script in BlueXP install package
- Cannot install CA signed HTTPS certificate in Cloud Manager
- Cannot login via federation without email address on account
- Cannot move to Convert Node-based licenses to Capacity-based screen with error message : "Some server issues were detected in the process"
- Cannot restart container occm: driver failed
- Cannot see replication between Amazon FSx clusters in BlueXP
- Cannot select AWS region while configuring backup, IAM permissions are correct
- Cannot set assumeRoleARN error when discovering a working environment
- Cannot update Azure subscription due to not supporting ByNode CVOs
- Cannot update NSS account
- Cannot verify availability of the object store from node when enabling Cloud backup on CVO
- Cannot verify availability of the object store: Reason: Intercluster LIF not configured in the required IPspace
- Can't add disks with "Not enough matching spare disks" error
- Capacity field in BlueXP tabular view not showing capacity data
- Capacity licensed CVO is displayed as Node-Based at Charging-Method
- Capacity Management Mode is not working in Cloud Manager
- Capacity Management not increasing aggregate size after running out of space
- Capacity Threshold Exceeded alert in Cloud Manager but used capacity shows far less
- CBS - No backups are being created
- CBS - restore for volumes less then 1GB fails with Restore not supported
- CBS does not list any volumes for OnPrem System to protect
- CBS enabling Backup Pre-check fails to communicate with Azure Backup Service
- CBS folder restore does not restore subdirectory content
- Certificate signed by unknown authority error in new Connector deployment
- Change the on-prem connector and CVO password from the BlueXP API
- Charging method is greyed out in Working Environment overview
- Classification expected directory layout of the "/opt" folder path
- Clicking Actions Required banner in Cloud Manager does not respond
- Cloud Backup and Recovery not enabled on new Connector, not visible from UI
- Cloud Backup Service - There are no folders or files in the selected Volume Snapshot
- Cloud Backup Service can not be activated HTTP Error 200
- Cloud backup service enabled unable to see backup volume capacity information
- Cloud Backup Service license shows wrong usage data
- Cloud Backup Service page in BlueXP shows as not activated
- Cloud Backup Service shows unexpected backup information
- Cloud backup services are unavailable after connector upgrade
- Cloud Backup: Cannot verify availability of the object store from node
- Cloud Backup: Failed to configure object storage wrong port or server
- Cloud Backup:"Failed to configure object storage. Cannot verify availability of the object store"
- Cloud Backups created using CLI are not discovered in Cloud Backup Service
- Cloud Formation limit for stacks has been exceeded
- Cloud Manager - Aggregate XX failed to be created. A disk at LUN XX already exists. Code: InvalidParameter
- Cloud Manager - Blank page is displayed when you open a Working Environment
- Cloud Manager - Could Not update subscription to account id of provider AZURE
- Cloud Manager - Failed to update ONTAP credentials
- Cloud manager - HTTPS proxy configuration fails with error: Failed to connect to Internet
- Cloud Manager - Message "Connection attempt to x.x.x.x:443 failed" is seen when trying to enter On-premise Working Environment
- Cloud Manager - Shared VPC not displayed when deploying a new connector or CVO in GCP
- Cloud Manager - Timeline is not loading
- Cloud Manager - Unable to contact IPA. Cannot proceed with upgrade process
- Cloud Manager "Working Environment" creation failed due to GCP QUOTA_EXCEEDED
- Cloud Manager activity is slow when navigating the GUI
- Cloud Manager ASUPS aren't being sent to NetApp
- Cloud Manager backup initialization stuck in idle state
- Cloud Manager can not load Working Environment
- Cloud Manager Canvas displays all working environments in Failed status
- Cloud Manager change license and instance type fails with timeout
- Cloud Manager changing Cloud Volumes ONTAP Node-based BYOL to PayGo
- Cloud Manager Connector "Weekly" ASUPs not received, but manual ASUPs received
- Cloud Manager Connector Installation failed due to SSL error
- Cloud Manager Connector status N/A
- Cloud Manager connector timing out when attempting CVO upgrade
- Cloud Manager Connector upgrade fails
- Cloud Manager Connector uses incorrect volume tiering policy during volume move
- Cloud Manager creates new aggregate for volume even though an aggregate exists
- Cloud Manager displays all Cloud Sync relationships for all connectors
- Cloud manager does not offer a valid Azure instance machine type for Germany North
- Cloud Manager does not show any available CVO software updates
- Cloud Manager does not show errors or progress further when attempting a CVO upgrade
- Cloud Manager doesn`t display WorkingEnvironment information
- Cloud Manager doesn't show "New version available" even though CVO needs to get an update
- Cloud Manager failed applying patch, dry run failed with exit code 1
- Cloud Manager fails to add disks to an aggregate: You have exceeded your maximum storage limit
- Cloud Manager fails to switch to advanced view in HA instances with a Failed PROXY error
- Cloud Manager GUI shows "An error occurred while saving configuration: Failed to connect to internet" while saving proxy credentials
- Cloud Manager hangs when performing normal tasks against CVO
- Cloud Manager HTTPS Error: SSL peer certificate or SSH remote key was not OK
- Cloud Manager is getting upgraded automatically with auto upgrade set to false
- Cloud Manager is having problems updating to the next version
- Cloud Manager is showing an exceeded storage limit error when adding disks
- Cloud Manager is up and running however services are missing/showing unhealthy
- Cloud Manager Keeps crashing with "Aw, Snap! error code 5 "
- Cloud Manager login failure
- Cloud Manager needs you to update or re-enter your NSS credentials
- Cloud Manager 'No Space Left On Device' error when upgrading Cloud Volumes ONTAP
- Cloud Manager not showing any volume and aggregate after changing CVO volume type to gp3 from AWS
- Cloud Manager not showing Cloud Volumes Ontap upgrade versions
- Cloud Manager not showing or detecting an upgrade is available for 3.9.13
- Cloud Manager ONTAP upgrade "Error:Package image with the same name already exists"
- Cloud Manager password not working
- Cloud manager reports vulnerability for port 80/443 with CVE-2016-2183
- Cloud Manager SaaS UI failed to deploy Connector in Azure
- Cloud Manager shows an error that a BYOL subscription has expired
- Cloud Manager shows Azure Working Environment in status "Loading data" continuously
- Cloud Manager shows different information between local UI and SAAS
- Cloud Manager shows inactive as Connector IP range in 172.x.x.x conflict with docker network
- Cloud Manager shows Mediator failed when AWS instance is healthy
- Cloud Manager shows no working environments on the Canvas page
- Cloud Manager shows on-prem storage as failed after IP address change
- Cloud Manager SSO error - IdP-Initiated login is not enabled for connection
- Cloud Manager timeline shows "License already exists"
- Cloud Manager to allow more than 18 chars for WorkingEnvironment names
- Cloud Manager UI not showing content of 2 AWS CVOs
- Cloud Manager upgrade hangs in "pending" state
- Cloud Manager won't SnapMirror to IO1 disks
- Cloud Manager working environment getting DeploymentNotFound error when adding disks to aggregate
- Cloud Manager: An error occurred while checking registration: InvalidMetaDataException
- Cloud Manager: API timeout during WorkingEnvironment discovery
- Cloud Manager: How can I delete an aggregate without deleting the auditing configuration
- Cloud Manager: Mediator upgrade stuck in "update_in_progress" state
- Cloud Manager: Unable to delete volume snapmirror relationship
- Cloud Sync - How to associate a Cloud Central User with the Cloud Central APIs
- Cloud Tiering failing with error HDDs isn't currently supported
- Cloud Volume ONTAP BYOL license does not update in Cloud Manager with the error message "License not found in the cot manifest"
- Cloud volume ONTAP HA deployment fails in AWS Milan region
- Cloud Volumes ONTAP failed in BlueXP with OCCM name does not resolve error
- Cloud Volumes ONTAP licenses showing n/a after upgrading connector to version 3.9.16
- Cloud Volumes ONTAP says it is up to date in BlueXP when it is not
- Cloud Volumes ONTAP upgrade - An error occurred while registering the NSS account
- Cloud Volumes ONTAP upgrade attempt returned NSS error in Cloud Manager
- Cloud Volumes ONTAP upgrade fails showing as non-registered but Serial Number is already registered for Support
- Cloud Volumes ONTAP upgrade fails with Download cluster image error
- Cloud Volumes Serial Numbers showing 'Not Available' in Canvas
- CloudManager Logs Handler Continues to Restart Due to Binding to docker.sock
- Cloudmanager shows the connector as Inactive
- CloudSync BYOL failing "Response code 400 (Bad Request)
- Cluster creation wizard not progressing during setup in Cloud Manager
- Cluster-mgmt LIF not accessible on Azure CVO HA
- CMK is not used when AWS EBS volumes (CVO disks) are created
- Company name in BlueXP connector is showing incorrect value
- Company name is incorrect in Cloud Manager
- Completed Cloud Volumes ONTAP upgrade still shows Pending in BlueXP
- Connecting to OCCM fails with the error, "Failed to extract Access Token from Authorization header"
- Connection attempt failed with SSL Exception
- Connection attempt to IP port 443 failed
- Connection attempt to xx.xx.xx.xx:443 failed alerts during CVO reboot in timeline
- Connector creates larger size aggregate than required during vol move
- Connector creation failure due to assume Role ARN error
- Connector deployed from AWS marketplace fails to initialize UI
- Connector deployed in Azure showing Inactive in BlueXP
- Connector deployment failing on "Waiting for OCCM"
- Connector deployment fails with timeout error on "Waiting for OCCM"
- Connector deployment in private mode is failing with permission denied error
- Connector deployment to AWS fails when HTTPS is specified as proxy URL
- Connector deployment to AWS is failed and showing as Inactive on BlueXP
- Connector doesn't have access to the internet. Setup Proxy Configuration
- Connector drop down in Cloud Manager keeps asking to resize the instance type
- Connector failed to create although Connector requirement is all correct
- Connector failed to deploy due to lack of specific AWS permission
- Connector fails to upgrade from 3.9.6 to 3.9.7
- Connector in unknown status after deployment from BlueXP
- Connector inactive with only cloudmanager_traefik container running
- Connector is down with the error "Connection refused"
- Connector is inactive after proxy removal
- Connector is inactive/offline due to docker version incompatibility
- Connector is showing as Inactive in the Cloud Manager GUI
- Connector not available when attempting to access via Cloud Manager
- Connector service manager version v2-3.0.81 upgrade fails with ECONNRESET error
- Connector showing inactive on BlueXP
- Connector shows "inactive" and local UI will not load
- Connector shows as Failed from BlueXP
- Connector shows as inactive and UI does not load
- Connector shows inactive in BlueXP but can connect on CLI due to no connectivity between SaaS and Connector
- Connector shows Inactive status in Saas Cloud Manager but is available in local ui
- Connector shows Notice: Change VM type required
- Connector status is N/A with a notice "Change instance required"
- Connector UI launch fails via local IP or Cloud Manager SaaS UI, with HTTP error 403
- Connector upgrade error for darksite installation
- Connector VM requires reboot after manual yum update ran
- Connector Will Not Upgrade to Latest 'docker-based' Version
- Connectors not visibile in the Cloud Manager GUI
- Converting node-based to capacity-based license for Azure CVO HA fails
- Correct license usage is not displayed in Data Service License section
- Could not associate user: no user has the given email address
- CPU Starvation Detected:rdb.node.starvation
- Create Azure HA working environment fails with Missing Azure Identity Data
- Create volume in BlueXP fails with "The tab or service has unexpectedly crashed" error
- Create/Discover FSx for ONTAP working environment on BlueXP with error
- Creating a new volume in Cloud Manager produces an undefined error
- Creating an AWS working environment fails with "security group does not exist"
- Creating connector fails if it cannot connect to required endpoints
- Creating connector fails with an explicit deny in a permissions boundary
- Creating CVO fails with "The name is already used by another working"
- Credentials option grayed-out
- Critical issue occurred BlueXP connector is down due to network issue
- csm.badConnection: ONTAP received a CSM connection with unrecognizable content
- Customer cannot reach OnPrem storage with OnCommand Cloud Manager
- Customer IDP server certificate expired in BlueXP Federation Setup
- Customer is unable to access Federation setup in Cloud Central
- CVE-2000-0649 detected on Connector
- CVE-2015-2716 for BlueXP Connector
- CVE-2021-44228 detected on Connector VM
- CVE-2022-30187 impact on CVO or Cloud Manager
- CVE-2023-36665 detected on BlueXP connector when using BlueXP Backup and Recovery
- CVO - Is it Possible to Add More NICs to VMs and use VLAN tagging to split traffic
- CVO aggregate create fails with timeout in AWS
- CVO aggregate failed after EBS disk resize from AWS console
- CVO aggregate went offline after adding disk to aggregate from BlueXP
- CVO BYOL Expired on a future date
- CVO cluster is in unknown state under Cloud Manager "Backup and Restore"
- CVO configuration backup target IP is from the wrong connector interface
- CVO connection and performance issue
- CVO creation "Failed to remove the owner of disk"
- CVO creation failed due to Error :failed to perform container upgrade task
- CVO creation, deletion and managent issues in cloud environments with custom DNS
- CVO delete fails with error 'An error occurred while retrieving replication status'
- CVO deployement fails with error : NSS key id not found in IPA service
- CVO deployment failed
- CVO deployment failed with "You dont have permission to perform this action"
- CVO deployment failing with both key pair and access key null errors
- CVO deployment with Terraform failed with 504 Gateway Time-out
- CVO discovered on the connector is in a failed state
- CVO Discovery fails when using same name as deleted CVO
- CVO extra capacity license update failed
- CVO failed in BlueXP
- CVO failed to launch as Cloud Manager could not connect to the instance IP
- CVO failed with SSLException
- CVO gets deployed with a different SN than the purchased BYOL license
- CVO going to inactive state frequently in BlueXP UI
- CVO HA cluster discovers as a single node in Cloud Manager connector
- CVO HTTPS upgrade fails due to certificate error
- CVO Instance Type Change Failed from Blue XP
- CVO is inaccessible from Cloud Manager and digital wallet license status is Capacity Exceeded
- CVO is missing after removal and rediscovery
- CVO is not visible in Connector due to AWS regional issues
- CVO license expiration is N/A in Digital Wallet
- CVO License renewal fails with error : Failed connecting to saas-mp service. Failed decoding response
- CVO license showing as expired even after renewal
- CVO license shows as nont-compliant after converted from node-based to capacity-based
- CVO ONTAP is showing up to date in BlueXP when it is not
- CVO Paygo license not renewing due to expired NSS account
- CVO scheduling automatic shutdown does not work after the OnPrem cluster upgrade
- CVO shows as failed on BlueXP after changing cluster name and IP addresses
- CVO shows as failed on My Working Environment Tab in BlueXP
- CVO shows Failed Connection Refused from Connector in BlueXP
- CVO shows Failed: "Cloud Manager cannot connect to the cloud..."
- CVO shut down few days after it was discovered on a connector in different BlueXP account
- CVO support registration fails preventing upgrade using BlueXP UI
- CVO update fails reporting Working Environment NSS_NOT_VALID
- CVO upgrade banner is missing
- CVO Upgrade button is not displayed in BlueXP
- CVO upgrade failed on "Download Cluster Image" with timeout
- CVO Upgrade failing in BlueXP
- CVO Upgrade Failing in BlueXP: netboot/bzImage.comndiag.tgz
- CVO upgrade fails due to insufficient permissions
- CVO upgrade fails due to invalid TAG content
- CVO upgrade fails in BlueXP
- CVO upgrade fails when using the 'Upgrade Now' option in BlueXP
- CVO upgrade fails with the error Package image with the same name already exists
- CVO upgrade from BlueXP is stuck at NSS account selection step
- CVO Upgrade in BlueXP fails with Error: Operation Add Tags to VM wasn't completed
- CVO Upgrade reports Error code 503
- CVO upgrade shows pending in BlueXP and connector does not upgrade
- CVO upgrade wizard in BlueXP prompts for NSS registration which then gets stuck
- CVO volumes were moved automatically to a new aggregate by BlueXP
- CVOs and on-premise ONTAP are not loaded on Cloud Manager
- CVOs are down and the connector is inactive
D
- Dark site BlueXP Connector deployment fails with CASSL error
- Dark site Connector install fails with error unexpected character
- Data sense scan not running for few of the volume/shares
- Deleted FSx working environment shows failed and remains in the Cloud Manager Canvas
- Deploy FSx shows spinning circle in BlueXP
- Deploy of Cloud Volumes ONTAP fails with error Subscription doesn't exist
- Deploying a CVO and Azure Private DNS Zone in Different Regions
- Deployment unsuccessful. Make sure your configuration meets the minimum requirements
- Difference between NetApp Support Site Login and BlueXP Login
- Digital Wallet is not updating after renewing BYOL licenses for CVO
- Digital Wallet showing Capacity Exceeded when it is not
- Digital wallet shows capacity of 1 node BYOL license instead of 2
- Disabling Alerting feature in NetApp BlueXP
- Discovering On-Premises cluster fails with error : Action not allowed for user
- Disk in unknown and unassigned state after removing aggr in Cloud Manager
- Disks not getting encrypted when using CMEK in GCP
- Do I need to renew an expired Secret Key in Azure?
- Do License Renew calls cause subscription throttling in Azure?
- Do we have API calls to get details about BlueXP Tiering ?
- Do we need an additional policy other than the default for the connector VM
- Do we need to have Advanced Threat Protection enabled on CVO storage accounts?
- Does a Private Endpoint being deleted as part of VSA deletion?
- Does Backup to Cloud support Cross-Region Replication for the backup object store?
- Does BlueXP access Azure Service Health ?
- Does BlueXP add disks to the aggregate automatically when Capacity threshold is reached
- Does BlueXP connector support multi-tiered proxy servers?
- Does BlueXP contact OS endpoints during operations?
- Does BlueXP has any custom package to skip the network validation
- Does BlueXP have a function to track auto grow events over time?
- Does BlueXP need to be upgrade following an email from AWS Marketplace?
- Does BlueXP notify when Freemium license is converted to Essentials ?
- Does BlueXP organization need to have an account ID?
- Does BlueXP send alert emails for ad-hoc and scheduled backup failures?
- Does BlueXP send notification email when licensed capacity is about to be reached?
- Does BlueXP use the Google Cloud Platform Service Account's Keys?
- Does changing the MTU value have an impact on Connector or GCP CVO
- Does Cloud Backup support ONTAP Select as source working environment?
- Does Cloud Backup use Snapshot technology?
- Does CVE-2021-4034 affect the NetApp environment?
- Does CVE-2022-28199 impact CVO or Cloud Manager?
- Does CVO store the access keys to the storage account when authenticating in Azure?
- Does decommissioning a BlueXP connector delete the AWS ARN Instance profile?
- Does installing a connector via Saas Cloud Manager still utilize the AWS Marketplace?
- Does IPV4 forwarding need to be enabled for BlueXP connector
- Does Private Endpoint deletion might cause an issue?
- Does shutdown BlueXP Connector for maintenance affect Client I/O access to Cloud Volumes ONTAP?
- Does snapshot purge operation causes cost to cloud provider
- Does space allocated for SVM add to the utilization shown on Digital Wallet
- Does updating BYOL capacity-based license increase provisioned capacity of CVO?
- Does Volume Autosize of Connector Settings affect SnapMirror destination volume?
- Drag and drop in BlueXP won't start replication setup process to FSx
- Duplicate licenses under Un-assigned and BYOL
- Duplicate resource entries in BlueXP
E
- E999 Error when attempting to add license into Digital Wallet
- Email alert stating BlueXP connector is down
- Email is sent from BlueXP regarding BlueXP SaaS subscription
- Email me Cloud Volumes ONTAP option does not persist
- Email Stating the BlueXP Connector is Down
- Email with "BlueXP connector is down" is sent after restarting firewalld
- Empty Workspace delete fails from Blue XP connector UI with error that it has attached resources
- Enabling HTTP Proxy for connector fails with error "Wrong status code 403"
- Error "Gcp login failed" when trying to add a connector in NetApp Cloud Manager
- Error "Timeout during authentication renew" when trying to login to BlueXP
- Error Authentication required
- Error Deployment template validation failed
- Error from host "inode utilization higher than configured threshold"
- Error in BlueXP stating CVO license has expired
- Error in Cloud Manager when updating Azure BYOL licenses
- Error in WebUI is presented Cloud Insights Services when logging out of session
- Error self signed certificate in certificate chain
- Error when adding Data Sense license in Cloud Manager
- Error when adding disks to existing aggregate
- Error when attempting to create a technical support case within Cloud Manager
- Error when switching to Advanced View for CVO ONTAP system in BlueXP
- Error when switching to Advanced View for On-Prem system in BlueXP
- Error while browsing volume shares from BlueXP advanced view
- Error while converting a license in BlueXP
- Error while performing a CVO upgrade in BlueXP
- Error while retrieving volumes for working environment
- Error: "Failed to get Load Balancer 'Load Balancer Name'."
- Error: "The tab or service has unexpectedly crashed" in BlueXP
- Error: ByNode CVO is not assigned to an active subscription and is not free trial
- Error: BYOL License Max Capacity Has Been Reached
- Error: OCCM auto upgrade is not supported when Cloud Manager is running as container
- Error: Operation Download Cluster Image wasn't completed
- Error: Timeout reached while waiting for cluster to be active
- Error:Failed to start containers error during BlueXP deployment
- Error:Operation Deploy VM Template failed Deployment using Cloud Manager API calls
- Error:PKIX path building failed while trying to upgrade CVO
- Essentials Secondary is not charged, but Consumed Capacity is increased
- Existing CVO isn't shown in the canvas of Cloud Manager Connector
- Expiration date is missing in NetApp License File
- Expired CLOUD_BACKUP licenses
- Export data from Investigations screen fails with error: Key not found in redis store
- Export Policies are not visible in Cloud Manager but showing in System Manager
- Extra capacity license entries appears in digital wallet after license upload
- Extra capacity license not visible in Digital Wallet
F
- FabricPool bucket not found or deleted by error
- Fail to access https://cloud.netapp.com
- Fail to add license with license Serial on BlueXP
- Fail to login BlueXP with Unknown Error
- Failed BlueXP deployment through the UI
- Failed manual BlueXP Deployment
- Failed replication between On-Prem and Fsx environment through BlueXP
- Failed saving license serial
- Failed to add NSS account
- Failed to add NSS account. Action is not allowed
- Failed to calculate OCCM configuration. Missing 'system-id' configuration
- Failed to configure fabric pool resource
- Failed to configure object store. Reason: Wrong port or server is not reachable
- Failed to create backup policy error in BlueXP
- Failed to create replication error seen in BlueXP when setting up SnapMirror simultaneously on more than two volumes
- Failed to deploy BlueXP Connector before EC2 instance creation
- Failed to deploy Bluexp with "failed: connection timed out"
- Failed to deploy BlueXP: Waiting for OCCM, It may take few minutes
- Failed to deploy connector. Request failed with status code 400
- Failed to deploy GCP CVO
- Failed to enable cloud backup within Azure government region
- Failed to fetch GCP Regions. Response code 403 (HybridNoWebAccess)
- Failed to get AWS VPCs invalid credentials
- Failed to get ONTAP credentials
- Failed to Initialize UI after manual AWS connector installation
- Failed to Initialize UI: Service Unavailable
- Failed to install BlueXP. Could not verify docker-compose plugin version
- Failed to migrate one or more LIFs away from node error when updating CVO license
- Failed to perform auto upgrade with error
- Failed to Receive Load Balancer Probe
- Failed to run get request. Connection refused
- Failed to set correct FSx ONTAP credentials in BlueXP while replicating with on prem
- Failed to setup CIFS server in Cloud Manager
- Failed to update ONTAP credential for CVO
- Failed to validate credentials
- Fails to add the credential in BlueXP with error: There are no Azure subscriptions to asscociate with Marketplcace subscriptions
- Failure to deploy new CVO due to "Error: no token found"
- False positive "AutoSupport message was sent successfully"
- Federated user is unable to access BlueXP console using OKTA login
- Federated user receives error when attempting login to bluexp.netapp.com, error: "Cannot login via federation without email address on account"
- Federation Connection was Disabled
- Federation for new domain failed with error
- Federation test failed with error "Failed marking connection as tested"
- FEDRAMP scanners listing ungrouped files and directories in a connector instance
- File restoration failed on CBS
- First access to private mode connector after installation is redirected to proxy settings page
- FlexCache creation fails as volume is in use by another FlexCache
- Flexgroup Aggregate going offline everyday
- FlexGroups in Cloud Volumes ONTAP QandA
- Folder/Project Admins are unable to discover working environments in BlueXP
- Freemium CVO shutting down constantly
- FSx clusters are not visible on the Canvas page in BlueXP
- Full data aggregate on Cloud Volumes ONTAP
G
- Gateway timeout when discovering storageGRID into Cloud Manager
- GCP Connector Deployment failing with Access blocked: Authorization Error
- GCP connector deployment fails through Terraform or SaaS UI when proxy used
- GCP connector inactive in SaaS UI
- GCP connector is showing as inactive when Traffic goes through Palo Alto Firewall
- GCP Connector status shows as pending
- GCP CVO creation page on Cloud Manager does not list the service account that is from a different GCP project than both CM and CVO
- GCP CVO in a failed state due to error "Connection attempt failed with SSLException"
- GCP project is not visible in Cloud Manager during CVO deployment
- GCP subscription showing unsubscribed, even when it looks okay from GCP
- GCP working environment not showing available in the Australia-Southeast1-a region
- GCP: Regional quota reached the limit of total regional capacity when adding disks
- GCP: Unable to list firewalls in a shared project
- Getting "head of empty list" -error during WE discovery in GCP
- Getting a failed alert in Cloud Manager for the Working Environments
- Getting alert you are using the full capacity allowed by your cloud tiering license but the tiered data capacity is less
- Getting error while adding AWS Assume role
- GFC license not showing up in BlueXP
- Giveback Failed: Operation Was Vetoed By Dump/Restore
- Group of Connectors showing as inactive simultaneously
H
- HA Cluster is not highly available. Mediator is unable to connect to AWS
- HA CVO Discovery on BlueXP Connector Fails with Error "Premature End of File"
- High traffic seen from Connector causing it to go inactive
- How can BlueXP Service status be verified?
- How customers get notified when the connector is inactive
- How do I create a Data Protection Job Activity report?
- How do I find out when/why a Cloud Volumes ONTAP instance was shutdown?
- How do I Reset my Cloud Central password
- How do you add a BlueXP user as a federation Admin?
- How does BlueXP create and purge snapshots of a CVO
- How is Node license capacity calculated?
- How long CVO upgrade target versions will be available in BlueXP?
- How splitting/migrating all the resources/services works?
- How to Accept an AWS Private Offer For BlueXP and CVO
- How to Access Cloud Manager Command-Line Interface?
- How to Access the AWS Linux Shell of OnCommand Cloud Manager
- How to access the Azure Linux Shell of Cloud Manager
- How to add an additional federated email domain for the BlueXP account
- How to add disks to a Cloud Volumes ONTAP aggregate in BlueXP
- How to add multi email domains to federation account?
- How to add the ca cert to the OCCM container
- How to add/create users to NetApp BlueXP when using Okta integration
- How to Allow Third Party Services in Cloud Manager
- How to analyze HAR files
- How to apply/update BlueXP connector security patches running on CentOS?
- How to associate a new users in BlueXP
- How to associate Google Cloud Provider subscriptions in Cloud Manager
- How to authenticate via JWT Access Token to Cloud Manager to run REST API calls for IPA service
- How to bring up Oracle Database in another NFS host after mounting storage from backup in Cloud Backup for Applications
- How to cancel/delete the AWS subscription
- How to change BlueXP login method from username/password to OTP(one-time-passcode)
- How to change marketplace associated subscription via Cloud Manager?
- How to change NSS account in Cloud Manager
- How to change the federated login from one identity provider to another?
- How to change the IDP federation provide from one to other
- How to change the NSS account assigned to an existing working environment in Cloud Manager
- How to change the version of CVO during deployment
- How to check if a volume is moved to another aggregate from BlueXP
- How to check if new BlueXP credentials were added successfully
- How to check if the BlueXP connector is in restricted mode
- How to check if the connector is working properly
- How to check that the BlueXP Operator role in Azure is applied at the subscription level
- How to check version of BlueXP(Cloud Manager)
- How to check what resource been deployed and what error been detected when deploying connector on Azure?
- How to check which ONTAP version can the CVO be upgraded to
- How to clear back end stale relationships in BlueXP
- How to collect HAR file from various browsers
- How to collect packet trace from the BlueXP Connector
- How to Compare data Utilization of volume with BlueXP report and live ONTAP cli
- How to configue NO_PROXY in Docker
- How to configure Cloud Manager as an HTTPS server to host upgrade images
- How to configure Service based Cloud Manager to use NO PROXY for bypassing proxy traffic
- How to confirm any 3rd party software on the connector host
- How to create GCP service account for Cloud Manager connector in GCP
- How to create a Cloud Manager SaaS "Pay As You Go" subscription
- How to create a new connector by using the existing connector's IP address?
- How to create a self-signed certificate from a Linux client
- How to create or change an Cloud Central user email
- How to decommission a Connector
- How to delete a CVO after failed deployment
- How to delete BlueXP organization
- How to delete BlueXP User Account ?
- How to delete federation connection for BlueXP
- How to delete MSI?
- How to delete the NSS account which is grayed out can't be deleted on BlueXP
- How to delete the Source volume in a CBS relationship without losing existing backups
- How to deploy a CVO using Swagger API
- How to determine if the Cloud Manager Connector is service or docker based
- How to disable Automatic Cloud Volumes ONTAP update during deployment
- How to disable Federation setup in BlueXP?
- How to download ONTAP Select Deploy logs using the CLI
- How to enable verbose logging in BlueXP
- How to gather BlueXP Connector logs from the GUI
- How to generate a test Email alert from BlueXP
- How to generate CSV reports for replication session status from BlueXP
- How to get email notification if any backup snapshot fails
- How to get the ingress IP of NetApp SaaS URL
- How to get the NetApp Account ID from Blue XP UI
- How to get the Working Environment ID from the Blue XP UI
- How to get the Workspace ID from the Blue XP UI
- How to identify an ONTAP NVRAM backed disk from AWS console
- How to identify and remove unattached GCP disks
- How to implement a proxy on an existing Cloud Manager that has no GUI access
- How to import a CA root certificate into the Cloud Manager to be trusted
- How to import an external certificate into Clould Manager KeyStore
- How to increase disk and partition size for Cloud Manager VM
- How to install an HTTPS certificate for secure access from the Connector GUI
- How to login to Blue XP using NSS account instead of auth0 account
- How to login to BlueXP using auth0 account instead of NSS account
- How to login to Cloud Manager API Swagger interface
- How to manually collect BlueXP logs
- How to manually delete spare disks for AWS Cloud Volume ONTAP
- How to migrate existing billing account to new for existing resources in Azure
- How to migrate node-based BYOL CVOs between Azure Subscriptions
- How to monitor backup activity in the BlueXP
- How to obtain a BYOL (Bring Your Own License) License File for Cloud Manager using the NetApp License file generator
- How to obtain a user token for a service account
- How to perform Federation setup in Cloud Central
- How to recover from a Cloud Manager instance Size Change Failure
- How to recover lost Cloud Manager credentials
- How to re-enable SaaS platform
- How to register a CVO to NSS id using cloud manager Swagger API or switch CVO between NSS accounts
- How to reinstall connector
- How to remediate vulnerabilities related to FFmpeg for a BlueXP Connector
- How To Remove a BlueXP Account Using the API Swagger Interface
- How to remove BlueXP connector from BlueXP portal
- How to remove the "direct" connect on-prem cluster in BlueXP canvas
- How to remove unused bucket from cloud provider Dashboard
- How to rename volumes with BlueXP
- How to renew AWS access key registered to BlueXP connector
- How to renew license file using Cloud Manager
- How to replace a BlueXP Connector
- How to replace CVO instance with a new instance?
- How to reset the BlueXP password
- How to reset the Cloud Volumes ONTAP password and the System Manager password
- How to Restore a Cloud Backup from one cluster to another cluster from our StorageGrid
- How to reuse a Serial Number from a decommissioned Cluster/CVO
- How to set AWS KMS key when deploying a connector from AWS marketplace?
- How to set the DNS server of Connector and Data Broker which locate in Azure?
- How to setup BlueXP Identity Federation with NSS Credentials
- How to setup proxy during Connector installation
- How to stop using the old BlueXP connector and start monitoring with the new one
- How to switch from Azure Managed Service Identity to Azure Keys
- How to terminate stale tasks in Cloud Manager
- How to test FTP connectivity from Cloud Manager Connector
- How to troubleshoot Cloud Manager from GUI with HAR files
- How to unregister the inactive BlueXP connector using API call?
- How to unsubscribe an AWS subscription
- How to update AWS credentials in BlueXP
- How to update Azure Federation Secret
- How to update expired client secret for Azure Application Service Principal in BlueXP credentials?
- How to update federated email domain for BlueXP account
- How to update license in Digital Wallet?
- How to update NSS credentials in BlueXP via REST API
- How to update openSSH on BlueXP connector
- How to upgrade CVO from an image on an HTTP server
- How to upgrade OCCM Redhat instance
- How to Upgrade ONTAP to a Patch release for CVO
- How to upgrade Ubuntu version of a BlueXP connector host in Azure?
- How to upload BlueXP logs, Connector and Account id information
- How To use the Connector as an HTTP Web Server for CVO upgrades
- How to view information about virtual machine system disks and data disks?
- How to view unassigned Node Based Licenses
- HOW TO: Test connectivity between BlueXP and cloud provider end points
- HTTP Proxy Supports non-HTTP Protocols vulnerability detected on BlueXP connector
- HTTPS Setup page in BlueXP will not load
I
- Identity Federation takes place for BlueXP user when login from local BlueXP Connector
- Incorrect company name updated in the could manager
- InfoSec Vulnerability -The iSCSI targets listed in the instance data section do not require authentication
- Installing a BlueXP Connector Fails with Timeout Error
- Instance reliability check failed on CVO due to expired license
- Instance type change operation is hung in BlueXP
- Instance type change taking too long in BlueXP
- Intermittent BlueXP email alert: Cluster is unable to send Autosupport messages
- Intermittent failure reported for BlueXP UI
- Invalid clientmatch error when attempting to restore a Cloud Backup Service volume
- Invalid NSS credentials. Guest user is unauthorized to use this service
- InvalidMetadataException: There is no valid configuration for ONTAP version
- Is a BlueXP Workspace Admin allowed to delete CVO working enviroment from BlueXP?
- Is a storage account created while deploying a new Azure Connector from BlueXP
- Is BlueXP Connector automatically upgraded?
- Is BlueXP or Cloud Volumes ONTAP affected by CVE-2023-46847?
- Is BlueXP override CIFS locks option valid for unplanned Azure maintenance?
- Is BlueXP possible to report and notify regarding qtree?
- Is CBS backup using one connector and multiple subscription supported ?
- Is contributor access required for Cloud Manager?
- Is CVO expected to be billed via SaaS PAYGO when BYOL license expires?
- Is Federation setup required in BlueXP for a customer to enable Federation for Data Insights logins with SAML?
- Is FSx for NetApp only for AWS?
- Is FSx for ONTAP possible to use Capacity Management of Connector Settings?
- Is internet connectivity required to upload and validate license file on private mode connector ?
- Is it able to use same name for Connector when it re-creates Connector?
- Is it better to use an existing connector or deploy a new one?
- Is it needed to update the expired client secret for creating the connector?
- Is it OK to delete S3 Bucket : netapp-backup-xxx and Backup Policy : CloudBackupService-yyyyy ?
- Is it possible to access "Swagger" of Connector using https?
- Is it possible to add an existing connector to BlueXP once it has been removed?
- Is it possible to add BlueXP connector in AIQUM to monitor?
- Is it possible to attach an existing disks to a newly created Working Environment?
- Is it possible to audit BlueXP user login and logout events
- Is it possible to authorize the AzureAD group users to login BlueXP after federation setup of AzureAD?
- Is it possible to automatically update NSS account token of NSS management on BlueXP?
- Is it possible to backup Cloud Manager and Connector?
- Is it possible to change instance type of BlueXP Connector?
- Is it possible to change login password for BlueXP Connector?
- Is it possible to change SnapMirror Policy of FSx ONTAP on BlueXP?
- Is it possible to change the CVO name from Blue XP?
- Is it possible to combine two aggregates to one and delete the empty aggregate in Blue XP?
- Is it possible to disable TLS1.0 client capabilities in OnCommand Cloud Manager?
- Is it possible to discover E-Series or StorageGRID clusters on BlueXP private mode?
- Is it possible to have the same CVO discovered in 2 or more connectors?
- Is it possible to manage CBS outside OCCM?
- Is it possible to modify Company name of NetApp Cloud Central account?
- Is it possible to modify email address of BlueXP account?
- Is it possible to modify SSH settings for underlying OS of BlueXP Connector?
- Is it possible to move from explicit to transparent proxy for BlueXP connector?
- Is it possible to receive notifications for VM down state of CVO and the BlueXP Connector using BlueXP?
- Is it possible to remove the S3 cloud icon from the BlueXP Canvas page?
- Is it possible to replace AWS key pair for BlueXP Connector?
- Is it possible to send CVO event notifications from BlueXP?
- Is it possible to send email notification for scheduled backup failures in BlueXP?
- Is it possible to send email notification of aggregate and volume capacity by BlueXP?
- Is it possible to send for live monitoring alerts of CVO by only BlueXP?
- Is it possible to send test email for BlueXP notifications?
- Is it possible to set the scope for BlueXP custom IAM role in Azure at the RG level?
- Is it possible to specify existing DP volume as SnapMirror destination via BlueXP?
- Is it possible to stop automatic update and update mannually for BlueXP Connector?
- Is it possible to stop notification emails for specific BlueXP users only?
- Is it possible to switch from PAYGO license to BYOL after adding a BYOL license?
- Is it possible to use MFA for Cloud Manager login?
- Is it recommended to shut down the Connector temporarily to minimize costs
- Is it supported to configure BlueXP Conenctor as part of muti-layered proxy enviornment?
- Is Kubernetes still supported from BlueXP User Interface ?
- Is license information for ONTAP transferred when migrating BlueXP connectors?
- Is MAV supported for On-Premise ONTAP in BlueXP?
- Is migrating storage account from version V1 to V2 allowed from Azure Portal ?
- Is notification of unauthorized access to the connector possible by email
- Is Red Hat Enterprise Linux 8.x supported as operating system for BlueXP Connector?
- Is Red Hat Enterprise Linux 9.5 supported for BlueXP Connectors?
- Is RHEL 7.9 compatible with Docker Engine version 19.3.1
- Is RockyOS supported for BlueXP connector hosts?
- Is single file restore supported with onprem connector deployed using Podman
- Is SNMP discovery supported with Cloud Manager?
- Is the Advanced Threat Protection cost high because of SnapMirrors?
- Is the connector VM affected by runc vulnerability CVE-2024-21626
- Is the SaaS-based Cloud Manager SOC2 FedRAMP compliant?
- Is there a way to add additional security layer for working env deletion in BlueXP ?
- Is there a way to easily update OnPrem credentials from BlueXP
- Is there a way toi identify the Azure storage account used for which connector
- Is there any BlueXP API call to check the last change date for a user's password
- Is there any impact on CVO when the capacity management mode is changed?
- Is there any method to remove the public IP from an existing GCP connector?
- Is there any problem to attach Standard SKU PublicIP to BlueXP Connector ?
- Is using hosts file supported on Linux virtual machine for BlueXP Connector?
- Issues in creating aggregate on CVO through cloud manager
- It does not receive email of notification bell on BlueXP
J
- JAVA consumes maximum CPU in on-prem OCCM
- JSON report showing results from deleted WE
L
- LAMBDA functions failing to query BlueXP
- Last Backup timestamp is shown wrong in BlueXP Backup and Recovery option
- Launch of Azure connector fails both directly and from Cloud Manager SaaS UI
- libexpath v2.5.0 related vulnerability reported for BlueXP connector
- License expired unexpectedly
- License is shown as freemium on canvas even after adding valid license
- License not found in the cot manifest
- License Package Does Not Match to License Type
- License renewal issue due to NSS issue
- LIF revert is failing because AWS prevents IP moves outside of the ENI's subnet
- Limited menu options in Cloud Manager
- Listing volumes takes a very long time
- Logout URL not working as expected for federated account in cloud central
- Logs that needed to be collected during instance change failure
M
- Managing Tags with the AppTemplate fails with TooManyRequests -error
- Manual BlueXP 3.9.38 installation does not complete and connector is stuck on pending
- Manual BlueXP Installation with proxy fails during network prerequisites check
- Manual conector setup is in stuck after enter https://connector_ipaddress on browser
- Manual install of BlueXP Connector fails with certificate error
- Manual upgrade fails for Darksite BlueXP Connector
- Marketplace private offer does not apply when changing CVO license from Eval
- Mediator instance is in failed state with the error “HA cluster is not highly available. Unknown mediator error."
- Mediator instance is in failed state with the error “HA Status Degraded. Unknown mediator error."
- Mediator is missing from BlueXP
- Mediator is not authorized to perform required routing operations
- Mediator Showing as OFF in Cloud Manager HA status
- Mediator shows an Unknown status in Cloud Manager
- Mediator shows as failed in OCCM
- Mediator shows as failed in OCCM due to full hypnotoad log
- Mediator shows as Failed or Degraded in Cloud Manager
- Mediator shows as Failed or Degraded in Cloud Manager: unable to validate credentials
- Migrate a Connector from one region to another
- Misconfigured Application Causing Federation Setup failed
- Missing resource tags after connector upgrade
- Multiple licenses appear on Cloud Manager as incorrect license was added
- Multiple Set Diag requests from BlueXP Connector flooding the network
- Multiple SyncMirror resync restarts
N
- Navigating to Governance > Automation Catalog does not load and spins indefinitely in BlueXP
- Need to move to OKTA login?
- NetApp ONTAPI (ZAPI) alert on BlueXP Connector IP
- NetApp Trustshare account has expired
- New AWS Cloud Volumes ONTAP HA working environment deployment failed
- New Azure CVO HA deployment failing during installation
- New connector deployment stuck at pending state
- New replication relationship in Cloud Manager fails soon after starting
- Newly initialized Backup is failing in Cloud Manager
- NFS v4.1/v4.2 is imposed after disabling it from NFS v4.0
- No Access to Working Environments in Cloud Manager
- No Cloud Volumes ONTAP upgrade notification in BlueXP
- No Cluster information shown in BlueXP
- No connectivity error for BlueXP Backup and Recovery
- No connectivity for BlueXP Backup and Recovery
- No text set on blue button on Action Required Alert for "Azure Subscription Has Ha Disabled"
- No users found after redirecting to OKTA during BlueXP login
- Not able to add disk to CVO aggregate with "capacity limit will be exceeded" error
- Not able to turn ON the CVO from BlueXP
- Not receiving BlueXP Autosupports
- Notification Email : "Connector is down and must be restarted" is sent at 11th,February,2025
- NSS account has been deactivated
- NSS account registered which doesn't own the BYOL license keys
- NSS credentials show an invalid expiration date and start date
- NSS Customer Type Not Allowed For This Account
- NSS federation not working for users having multiple login profiles
- NSS key ID was not found for resource ID
- NSS user with OTP used for Blue XP login fails to generate refresh token
- Numerous convert license emails received from BlueXP but node based license is valid
O
- Obsolete Squid version reported by AWS Configuration Manager instance
- OCCM cannot detect the customer's working environment
- OCCM can't be opened with "Failed to initialize UI. cannot enqueue after timer shutdown"
- OCCM Cloud Manager restore cannot be performed Working Environment not supported
- OCCM Cloud Manager can't access the service
- OCCM fails to download ASUP with 'Unknown' error
- OCCM not cleaning up disks after deleting aggregate with disks becoming spare disks
- OCCM timeline not updating in real time
- Older CVO upgrade versions not available from BlueXP as upgrade targets
- On Prem BlueXP connector installation fails
- On Prem Connector deployment failed: "Insufficient disk space"
- On prem connector install fails: No subject alternative DNS name
- OnCommand Cloud Manager (OCCM) missing license icon in menu dropdown
- OnCommand Cloud Manager API stopped responding
- OnCommand Cloud Manager shows Replicated volume as Failed undefined
- One azure disk added via OCCM automatically is in unassigned state
- Only the user who configured federation for BlueXP can access it
- On-Prem BlueXP connector deployment fails "Waiting for OCCM Health"
- On-Prem BlueXP Connector installation times out on "Waiting for OCCM"
- On-Prem BlueXP Connector with proxy deployment fails validating network prerequisites
- On-prem Cloud Manager connector shows inactive after Linux Patch and OCCM service does not start
- OnPrem Cloud Manager Deployment Failing - Waiting For Web Server to be up
- OnPrem Cloud Manager installation hangs because of insufficient CPU's
- OnPrem cluster shows failed in BlueXP when in takeover
- OnPrem Connector install fails with 'SELF_SIGNED_CERT_IN_CHAIN'
- On-Prem Connector shows inactive in BlueXP but local UI works
- On-Prem Discovered in BlueXP Shows Failed with HTML Error
- Onprem discovery failed with Connection attempt failed with SSLException
- Onprem discovery from BlueXP fails with network error
- On-prem environments showing as failed in BlueXP
- On-Prem occm install fails because of PROXY
- On-Prem OCCM installation fails with MySQL error
- On-Prem working environment discovered automatically in BlueXP
- OnPrem Working Environment shows as failed after SSO updated
- On-Premise BlueXP Connector failing to install
- On-Premises Cluster is not available for management in BlueXP when a node is down
- ONTAP S3: The request signature we calculated does not match the signature
- Operational Resiliency remediation fails in BlueXP
- Option to change license types in BlueXP is greyed out
- Orca detecting Alpine containers in BlueXP instance
P
- Password reset in BlueXP getting "Network Error" after some time
- PAYGO licensing GCP CVO is inactive and accumulating charges
- Peering was failing due to ICMP not enabled in customer environment
- Pending/failed operations status does not clear from the Cloud Manager timeline
- Permission error when adding disks or deploying new CVO using BlueXP
- Permissions error when trying to restore files from Backup service
- Persistent mediator upgrade notification in 9.9.0
- Ping ID Federation setup page shows failed fetching connection error
- Podman compose version cannot be verified when installing BlueXP on RHEL 9
- Podman log spam occurring due to containers restarting
- Proxy configuration set up screen endlessly displays, which prevents it from logging into NetApp Cloud Manager
- Purge Cloud Snapshots are failing
Q
- Qtree/Share names in multi-bytes can't be shown or retrieved from BlueXP normally
R
- Received multiple container full alerts on the connector
- Region Mismatch Error Between Cloud Volumes ONTAP and Custom Azure Key Vault
- Register CVO to NSS in Cloud Manager - Request failed with status code 400
- Reinstall of BlueXP On-Prem connector fails with Waiting for OCCM
- Renew License on BlueXP Timeline is Failed status and CVO expiry date is not updated
- Replication creation fails when using the Cloud Manager UI drag and drop feature
- Replication failing between FSx clusters
- Replication lines are missing from the BlueXP canvas
- Replication of the volume hosted fails with an error message "Server fault"
- Replication tab is showing failed statuses for several Snapmirror relationships
- Resource already exists in another account
- Resource group greyed out during CVO deployment
- Resources in GCP are not getting removed after CVO got deleted from Cloud Manager
- Resources not deleted during Cloud Manager Connector rollback or terminations
- Restore from volume is failing in BlueXP with error 'jwt expired'
- Restoring a volume from the Cloud Backup service produces an empty volume
- Restricted mode option is not diplayed on BlueXP Connector with NSS user
- RHEL-Podman Connector OCCM Container continuous reboot
S
- S3 Bucket Icon in BlueXP showing Degraded with "Assume role" error
- Same Working Environment shows up in different workspaces
- Scheduled Cloud Volumes ONTAP Start failed
- Security scan on BlueXP connector reports vulnerability with CVE-2016-2183
- Security scanner finds BlueXP connector susceptible to security weakness CWE-548
- Security scanner found Jetty vulnerability 9.2.13 in Cloud Manager 3.9.1 build 1
- Security scanner is flagging an outdated version of RHEL on the connector
- Security vulnerabilities BlueXP Connector running RHEL 7.9
- Serial number is already used by Cloud Volumes ONTAP
- Server failed to authenticate the request
- Server fault error when creating volume replication using BlueXP
- Setting BlueXP connector on-premises fails with error AADSTS90072
- SHA1 deprecated setting for SSH
- Should Connectors appear in Active IQ?
- Sign up for BlueXP failed
- Single CVO HA create fails with "Client error on launch"
- Single node CVO in AWS China unable to boot
- Slow cloud sync transfer to Cloud Volume ONTAP
- Snapmirror create via Cloud Manager fails with error existing SVM peer relationship is not valid
- SnapMirror relationship health shows Failed Relationship destroyed on target when creating volume replication
- SnapMirror relationship transfer times are different in Cloud Manager than ONTAP after an update to Cloud Manager 3.9.6 build 1
- SnapMirror to Cloud fails with "Object-Store-Name does not exist"
- Snapshots of CVO boot and root disks are not deleted automatically by Blue XP
- Software Update feature greyed out in cloud manager
- Some instance types are not available from Cloud Manager
- Some ONTAP Configuration Backups failing to upload in BlueXP
- SSH Server CBC Mode Ciphers Enabled vulnerability on BlueXP connector
- SSL Certificate - Signature Verification Failed Vulnerability reported for BlueXP connector
- SSL Exception for Cloud Manager with proxy enabled after upgrade to 3.9.15build3
- SSO works at Cloud Central login but not at Cloud manager and Cloud Insights
- Stale volumes still being displayed on the Backup and Recovery page in BlueXP
- Stop VSA Error: You don`t have permissions to perform this action
- Storage Account are not listed in BlueXP
- Subscription not found during working Environment discovery
- Support for IMDSv2 with BlueXP and CVO
- Support of AWS Amazon Machine Images
- svm_root volume not listed in BlueXP
- SVM-DR unhealthy/undefined SnapMirror relationships in Cloud Manager
- Sync relationship failing due to self signed certificate in certificate chain error
- System Manager in BlueXP fails with: Failed to proxy. Failed to authenticate
- System restart required warning in BlueXP connector's CLI
T
- Tab or services has crashed in BlueXP : Error printed to console
- Takeover is not possible: Mailbox disks are not healthy in GCP
- TCP Connections Established to Open HTTP Port(s) on the Host via HTTP Proxy
- Terraform code for CVO HA returns error 403 after BlueXP connector replacement
- The aggregate page is not loading in BlueXP
- The AWS keys for the user who created this working environment are invalid
- The BlueXP connector that you had been using is now Inactive
- The capacity license has not been counted after deploying a new connector
- The CBS is Unable to restore a single file from the Cloud Manager Dark Site
- The Cloud Volumes ONTAP instance failed to launch
- The connector is in inactive status on BlueXP
- The connectors in the BlueXp are flagged for Rsync File CVE-2024-12084
- The CVO system received a licensing request with an invalid digital signature
- The FSx working environment shows as failed for the new associated member
- The OnPrem Working Environment status failed on BlueXP after it is upgraded
- The operation failed due to an API throttling error from Microsoft Azure
- The specified container already exists
- The system received a licensing request with either missing or erroneous data
- The 'Update Cloud ONTAP Metadata' task on the Timeline of BlueXP is in pending status
- The value 64 of parameter 'dataDisk.lun' is out of range
- There are no folders or files in the selected Volume Backup
- There is no option to change the provider settings after the service has started
- This NSS account isn't authorized to access the serial number
- This request is not authorized to perform this operation
- Tiering is disabled in CVO deployed with API call
- Too Many Consecutive Login Attempts
- Transitioning to Amazon One Zone-IA consumes standard S3 space
- Troubleshooting SaaS Connector installation issues in AWS
U
- Unable to access Backup and Restore section of the Cloud Manager SaaS web UI
- Unable to access BlueXP connector local UI with error: "Services.cloud.netapp.com DNS address could not be found"
- Unable to access BlueXP IAM settings with permission denied error
- Unable to access BlueXP local UI
- Unable to access BlueXP local UI. Failed to initialize UI service unavailable due to unsupported instance type
- Unable to access BlueXP local UI. Failed to initialize UI, service unavailable due to network pre-requistes not met
- Unable to access BlueXP SaaS portal and getting login failed error
- Unable to access Cloud Manager
- Unable to access Cloud Manager due to Server Communication Error
- Unable to access Cloud Manager GUI
- Unable to access Connector: Failed to extract Access Token from Authorization header
- Unable to access CVO from BlueXP with error Context menu unexpectedly crashed
- Unable to access FSX environments in BlueXP
- Unable to access on-prem GCP connector after successful install
- Unable to access previous working environment in BlueXP/DII via NSS account after changing mail ID
- Unable to access System Manager through BlueXP
- Unable to access the BlueXP local UI
- Unable to access the BlueXP tiering Dashboard : "Something went wrong"
- Unable to add a newly created connector using SDK to Cloud Manager
- Unable to add a single sign on account in Cloud Manager
- Unable to add aggregrate in BlueXP with error Name does not resolve
- Unable to add Assume Role AWS credentials in Cloud Manager
- Unable to add BYOL eval license in BlueXP Digital Wallet
- Unable to add capacity to aggregate in Azure CVO
- Unable to add credentials in BlueXP on darksite
- Unable to add CVO node-based license to BlueXP Digital Wallet
- Unable to add disk in the existing aggregate in CVO GCP
- Unable to add disk to aggregate in AWS CVO using BlueXP
- Unable to add disks in Cloud Manager when using Azure Private Links
- Unable to add disks to an aggregate in AWS
- Unable to add existing BYOL CVO licenses in BlueXP
- Unable to add existing FSx to BlueXP
- Unable to add FSx for ONTAP Working Environment to Workspace
- Unable to add IAM role to BlueXP Connector in AWS
- Unable to add license from Digital Wallet
- Unable to add license to the CVO
- Unable to add new disk to the aggregates in CVO despite having available capacity within Digital Wallet license
- Unable to add newly deployed connector to BlueXP
- Unable to add on-prem system into BlueXP
- Unable to add or associate new users with Account Admin Role in BlueXP
- Unable to add user to BlueXP. Error: No user has the given e-mail address
- Unable to Associate a GCP Subscription in BlueXP
- Unable to associate federated user to BlueXP
- Unable to associate IAM instance profile to mediator during CVO HA deployment in AWS
- unable to associate newly deployed connector to BlueXP account
- Unable to authenticate to BlueXP due to IDP being decommissioned
- Unable to auto update docker containers to latest
- Unable to change share level permissions on a share from BlueXP
- Unable to change the VM type of the working environment from Cloud manager
- Unable to complete proxy setting with Server Fault on existing connector when it cannot access to BlueXP SaaS Services
- Unable to configure proxy in BlueXP GUI
- Unable to configure Replication to ONTAP of Demo license by BlueXP GUI
- Unable to connect to Cloud Manager
- Unable to convert node-based BYOL license if another CVO has node-based PAYGO license
- Unable to convert node-based license to capacity due to expired NSS
- Unable to convert the license on CVO in BlueXP
- Unable to create a backup from On-Prem to StorageGRID in BlueXP
- Unable to create a new aggregate in Azure
- Unable to create a volume in Cloud Manager from the Add Volume wizard
- Unable to create aggregate with S3 tiering
- Unable to create connector in different Azure region in BlueXP
- Unable to create CVO from BlueXP as 0 subnets are listed for the available VNETs
- Unable to create new aggregate in Azure due to endpoint issue
- Unable to create or perform a restore of a volume from BlueXP
- Unable to create Storage Account in Azure
- Unable to create support case by Account Admin Role user on BlueXP
- Unable to create support case for Cloud Volumes ONTAP in BlueXP
- Unable to create support case from BlueXP with NSS credentials error
- Unable to delete an aggregate from Cloud Manager
- Unable to delete BlueXP project from BlueXP IAM settings
- Unable to delete existing CVO GCP WE from BlueXP
- Unable to delete or remove Working Environment from BlueXP canvas
- Unable to delete snapmirror relationship
- Unable to delete unused GCP subscription from BlueXP Digital Wallet
- Unable to delete Working Environment due to "Connection Attempt Failed" error
- Unable to deploy a connector with error "length is greater than 4096"
- Unable to deploy a new working environment in Cloud Manager due to SSL EXception
- Unable to deploy Azure CVO because name already exists
- Unable to deploy BlueXP Connector
- Unable to deploy BlueXP connector manually with self signed certificate error
- Unable to deploy BlueXP Connector on-premises
- Unable to deploy BlueXP on on-prem Linux Host
- Unable to deploy Cloud Volumes ONTAP in GCP. Error: "No token found"
- Unable to deploy Connector from BlueXP
- Unable to deploy CVO HA in GCP due to invalid storage pool name
- Unable to deploy CVO via terraform code
- Unable to deploy new working environment using terraform with error 403
- Unable to deploy offline connector manually
- Unable to deploy Onprem COnnector using Podman engine with error serviceunavailable
- Unable to discover a Cloud Volumes ONTAP working environment in BlueXP
- Unable to discover and deploy new CVO due to API limit in Azure
- Unable to discover Azure working environment
- Unable to discover E-Series cluster in BlueXP Canvas with error "Failed to renderer"
- Unable to discover existing CVO from newly created Connector
- Unable to discover FSx environment with BlueXP
- Unable to discover FSx system in the BlueXP
- Unable to discover FSXN working environemnt in BlueXP connector deployed in restricted Mode
- Unable to discover GCP CVO - Could not find VSA with id
- Unable to discover GCP CVO HA pairs in australia-southeast1-b
- Unable to discover on-premises ONTAP WE in BlueXP: Failed to renderer
- Unable to discover on-premises ONTAP WE via BlueXP Connector discovery
- Unable to discover the on-prem and CVO ONTAP system
- Unable to discover the working environment in BlueXP
- Unable to discover working environment in BlueXP with error 'Undefined'
- Unable to discover working environment with correct credentials
- Unable to display Add Credentials for FSx for ONTAP from BlueXP
- Unable to download Cloud Volumes ONTAP license from Suport Site
- Unable to edit Connector URIs from BlueXP Web UI
- Unable to edit Export policy for NFS volumes in CVO using BlueXP
- Unable to edit volume settings - Failed to Render error: The tab or service has unexpectedly crashed showing up in BlueXP
- Unable to enter CVO due to permission issue
- Unable to export CSV from Classification Investigation
- Unable to extend aggregate. Error: You don't have permission to perform this action
- Unable to fetch FSx working enviromments via BlueXP API as empty array is returned
- Unable to fetch the connector details using Cloud Central API
- Unable to fetch the Encryption keys when enabling cloud backup in GCP
- Unable to find "Advanced Allocation" tab under "Advanced" option in Cloud Manager.
- Unable to find the option modify target path of configuration backups from BlueXP
- Unable to get the account verification e-mail for BlueXP federated user
- Unable to list all subscriptions during BlueXP deployments
- Unable to list multiple subscriptions while creating or discovering CVO's from BlueXP
- Unable to list volume details in Cloud Manager
- Unable to load FSx working enviroment in BlueXP
- Unable to log in BlueXP using NSS credentials
- Unable to log in to BlueXP because NSS account is not registered on NSS
- Unable to log in to BlueXP (Unkown Error)
- Unable to log in to Cloud Manager with error "Timeout during authentication renew."
- Unable to log into Cloud Central
- Unable to login to Blue XP
- Unable to login to BlueXP - Multiple user profiles already exist
- Unable to login to BlueXP due to error "Timeout during authentication renew"
- Unable to login to BlueXP local UI
- Unable to login to BlueXP using credentials
- Unable to login to BlueXP using federated credentials
- Unable to login to BlueXP: "Login Failed"
- Unable to login to Cloud central after ADFS certificate renewal
- Unable to login to Cloud Manager using federated identity
- Unable to login to Cloud Manager, account blocked
- Unable to Login to Gov Cloud Manager with login used for non-Gov and vice versa
- Unable to logon to the Cloud Manager
- Unable to manage or upgrade Cloud Volumes ONTAP because the connector is inactive in BlueXP
- Unable to modify AWS HA CVO routes via Cloud Manager due to VPC does not exist error
- Unable to modify S3 StorageClass in Cloud Manager
- Unable to not display volume information of CVO during Takeover
- Unable to open a support case from BlueXP
- Unable to open FSx for ONTAP System Manager due to insufficient permissions
- Unable to open support case in BlueXP with new PAYGO serial number
- Unable to perform licensing conversion from node to capacity based due to NSS
- Unable to permanently renew CVO byNode capacity licenses in BlueXP Digital Wallet
- Unable to purge snapshots. Error: You don't have permission to perform this action
- Unable to R/W to CIFS shares due to aggregate full
- Unable to reach BlueXP connector UI via browser
- Unable to reconfigure the Proxy server settings of an existing Connector
- Unable to re-discover GCP working environment
- Unable to register CVO for support from BlueXP
- Unable to remove Cloud Backup Service Backups from Cloud Manager
- Unable to remove CVO GCP marketplace subscription from Digital Wallet
- Unable to remove duplicate BlueXP accounts
- Unable to remove expired extra capacity BYOL licenses from digital wallet
- Unable to remove proxy in BlueXP
- Unable to remove the stale connectors from BlueXP
- Unable to replicate the data in BlueXP
- Unable to reset fsxadmin password in BlueXP workload factory
- Unable to re-size Azure CVO VM type
- Unable to run API calls to the connector securely with https over port 443
- Unable to see 16TB disks while creating an Azure CVO HA aggregate in BlueXP
- Unable to see a CVO on the BlueXP canvas
- Unable to see any details in the Cost tab from the Cloud Manager GUI
- Unable to see BlueXP Connector from SaaS and local UI shows Service unavailable
- Unable to see existing working environments in the BlueXP canvas
- Unable to see the snapmirror relationship in BlueXP
- Unable to see 'Update Cloud Volumes ONTAP' in Blue XP menu
- Unable to select destination aggregate having enough space available during replication setup wizard
- Unable to select subnet during Azure CVO deployment
- Unable to select VNet and Subnet while deploying CVO in Azure
- Unable to send a verification email under Federation Setup Error : An error has occurred, please try again or contact support
- Unable to send AutoSupport messages alert in BlueXP for CVO
- unable to set configuration backup target for CVO in connector
- Unable to set up Tiering for On-Prem cluster using BlueXP
- Unable to set volume CBS backup. Failed to configure object storage
- Unable to setup federation
- Unable to setup federation for users who does not have inbox associated with email
- Unable to setup federation with ping federate IDP with error
- Unable to setup OKTA federation with error
- Unable to setup on-premises connector to BlueXP account after successful installation
- Unable to setup tiering from on-prem to Azure
- Unable to stack extra capacity licenses to CVO ONTAP system from BlueXP
- Unable to suddenly access Cloud Manager Connector GUI
- Unable to switch federation provider from Azure AD to SAML even though connection was not complete
- Unable to unsubscribe from Cloud Manager in Azure
- Unable to update Azure marketplace subscription in BlueXP
- Unable to update Cloud Manager from 3.8.9 Build 1 to Build 4
- Unable to update expired CVO BYOL license due to Digital Wallet button not expanding
- Unable to update license file from BlueXp
- Unable to update subscription using node based license
- Unable to update the domain name while creating the federated connection
- Unable to update Tiering license in BlueXP Digital Wallet
- Unable to upgrade ONTAP to latest version from BlueXP UI due to connector version limitation
- Unable to use Federated account users
- Unable to view and create support cases in BlueXP
- Unable to view blobs/buckets on the BlueXP Canvas page
- Unable to view Data Sense
- Unable to view details for FSx working environment in BlueXP
- Unable to view working environment associated with NSS account in Cloud Manager
- Unable to log in with SSO/federated user after setting up NSS federation
- Unattached state disks are found in Azure CVO resource group
- Unclear Cloud Tiering charge to CVO Subscription incurred
- Uninstalling and Installing BlueXP Connector
- Unit occm.service could not be found
- Update the expired NSS account failed with error
- Updating OS of connector fails using yum
- Upgrade CVO Edge license to a valid license package type
- Upgrade of Cloud Volumes ONTAP fails with following error: Request failed: HTTP/1.1 400 Bad Request, Ask timed out on
- Upgrade path is not visible in cloud manager due to NSS issue
- Upgrade Required To use Classification
- Upgrade task stuck in Cloud Manager
- Upgrading from BlueXP UI takes too long and it doesn't upgrade but no error shown
- Upload Extra Capacity Licenses job fails as CVO is not registered on saas-mp
- User credentials in BlueXP shows "Failed get ONTAP credentials" errors in bursts
- User has already started this federation setup
- Using Local UI causes BlueXP canvas to only show some working environments
V
- Various services show as unavailable for On-Premises working environment in BlueXP deployed via Azure Marketplace
- vCenter compliance check fails
- Verify email address message when accessing Federation Setup page
- Volume add or edit is showing error on BlueXP advanced view
- Volume creation on a specified aggregate with sufficient space in Cloud Manager fails
- Volume FSA explorer can't show properly on BlueXP Advanced View
- Volume mount option is grayed out in Cloud Manager
- Volumes created from BlueXP appear to be small from a CIFS client perspective
- Volumes not visible in the CVO from BlueXP GUI
- Volumes tab is taking a long time to load in BlueXP
- Vulnerabilities reported in BlueXP connector
- Vulnerabilities Seen in BlueXP Against Alpine 3.17.4 Containers
W
- Warning appears when trying to open support case from BlueXP
- Warning in OCCM shows HA cluster is not highly available
- WE discovery fails because of improper account association
- WE is shown Failed and renew license stopped from connector
- What are the different Cloud Manager mediator update states?
- What are the list of endpoints required for data to be sent from Azure connectors to services ?
- What are the Minimum roles for BlueXP Operator Roles?
- What are the system requirements for a connector host for Cloud Manager?
- What are the unowned and ungrouped files on the Connector in the docker folder?
- What does the capacity sum represent in canvas view for a Working Environment?
- What happens to my data if I delete my CVO?
- What is a BlueXP Connector
- What is Docker-base of Cloud Manager connector?
- What is naming rule of storage accounts used for CVO ?
- What is purpose of traffic to "cloudmanager.cloud.netapp.com"?
- What is the best way to delete Cloud Volumes ONTAP resources from AWS?
- What is the impact of disabling legacy authentication in Azure AD?
- What is the path in Connector/BlueXP to view the configuration backups
- What need to do if the connector has problem
- What needs to be done when changing the admin password of the On-Premises cluster on BlueXP?
- What operations are necessary to perform after deleting CVO to stop AWS billing?
- What ports needs to be opened in case of having an external OnPrem firewall between AWS Connector and CVO?
- What roles are available to associate with users in BlueXP Private mode deployment?
- What should the order be for private root from the same certificate?
- What's action required on BlueXP if need to change the email address of NSS account ?
- What's the impact of GCP billing account migration?
- What's the meaning of mail notification from AWS?
- When logging into BlueXP: Your account does not have access to this interface
- Where to find Cloud Manager restore source to destination API documentation
- While a CVO is in a degraded state Cloud Manager functionality is limited
- Who can manage alerts and notification management TAB in BlueXP ?
- Who can manage/modify alerting in BlueXP ?
- Why Cloud Volume Ontap shows only 14 days of license expiry date ?
- Why Consumed Capacity in BlueXP Digital wallet is bigger than size of the aggregate(s)?
- Why do I pay more for CVO HA in GCP?
- Why do I receive an email about Cloud Backup Service trial period is about to expire?
- Why does BlueXP Connector access to object storage in Azure Environment ?
- Why does BlueXP Connector send packet from Public IP to access to storage account in Azure?
- Why does Connector open some ports except security group rule document?
- Why does edge cache license consumption reflect in PAYGO section of Digital Wallet
- Why does my Cloud Volumes ONTAP systems keeps shutting itself off overnight?
- Why does System Manager in BlueXP show different volume size than FSxN dashboard?
- Why is a new Aggregate deleted in BlueXP?
- Why is the digital wallet not updating the license after purchase or renewal?
- Why is the ONTAP Cloud Tiering license expiration date different than BXP?
- Why is the OpenSSH configuration different despite the same OS/OpenSSH version?
- Why is there NetApp Chat Support for BlueXP account with SaaS disabled ?
- Why isn`t my FlexGroup Volume showing up in Cloud Manager?
- Why the scan is not including all of volumes
- Will Azure CVO use service endpoint for communication with storage account by default?
- Will PAYGO license renew if running on a Connector OS that is end of life?
- WIZ security scan flags concerns
- Working Environment cost tab for AWS CVO spins and times out with red banner and error: "An error occurred while retrieving savings: undefined"
- Working Environment does not appear under NSS credentials and cannot be added
- Working Environment failed with on-prem ONTAP and Azure Market Place Connector
- Working environment fails to get listed while trying to discover in BlueXP
- Working environment in BlueXP says "The tab or service has unexpectedly crashed"
- Working Environment in Failed State after changing the password from the Cluster CLI
- Working environment is showing as failed in BlueXP
- Working Environment not showing in Cloud Manager's Canvas page
- Working Environments are no longer visible in the Cloud Manager canvas after installing XCP WebUI
- Working environments failed to load with occm error in BlueXP
- Working environments in BlueXP are no longer present on the Canvas
- Working Environments show failed in BlueXP with Connection refused
- Working environments showing Failed in Cloud Manager
- WorkingEnvironment discovery won't show WEs in Azure
- Wrong number of relationships or status shown under the Replication page
- Wrong region shown up in bluexp for object store
Y
- Your credentials are not associated with any subscription. Please go to Azure Portal and associate a subscription
- Your requested instance type (m3.medium) is not supported in your requested Availability Zone
Z
- Zero subnets available on VNET when deploying CVO in Azure
- ZONE_RESOURCE_POOL_EXHAUSTED error when adding or increasing resources in GCP
- Zscaler proxy certificate file upload fails on Connector deployment