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"Urgent NetApp Console Agent is unreachable" mail has been sent

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Applies to

NetApp Console agent

Issue

The following email has been sent:

  • Email Subject

Urgent: NetApp Console Agent is unreachable

  • Email Body

Your NetApp Console cannot reach the agent <AGENT>. This may affect NetApp Console services, including Cloud Volume ONTAP.
Your Console agent should be reachable to validate subscriptions & licenses for your Cloud Volumes ONTAP systems. This console agent manages <N> Cloud Volume ONTAP environments that are at risk of non compliance with the subscription terms and conditions. Check the network connectivity between the agent and the Console. Learn more about troubleshooting. You may also file a support ticket for further help.

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