Skip to main content
NetApp Knowledge Base

Cloud Insight ONTAP Datasource failed with "General Error"

  1. Last updated
  2. Save as PDF
Views:
203
Visibility:
Public
Votes:
3
Category:
data-infrastructure-insights
Specialty:
oci
Last Updated:

Applies to

Cloud Insights (CI)

Issue

The error seen in CI acquisition logs is as follows,

2021-02-07 11:47:47,669 INFO [com.onaro.sanscreen.acquisition.framework.datasource.AuditSession] Create datasource audit 31174529 for datasource name: Name package: foundation datasource Id: 65
2021-02-07 11:47:50,727 ERROR [com.onaro.sanscreen.acquisition.datasource.netapp_ontap.builder.ZapiIterBase] Unexpected failure parsing 'license-v2-list-info' ZAPI response during 'license-v2-info': , Empty key argument
java.lang.IllegalArgumentException: Empty key argument
at com.onaro.sanscreen.acquisition.datasource.netapp_ontap.model.ZapiXmlNode.buildKey(ZapiXmlNode.java:21) ~[netapp_ontap.jar:?]
at com.onaro.sanscreen.acquisition.datasource.netapp_ontap.model.ZapiXmlNode.getKey(ZapiXmlNode.java:52) ~[netapp_ontap.jar:?]
at com.onaro.sanscreen.acquisition.datasource.netapp_ontap.model.ZapiLicenseV2.getKey1(ZapiLicenseV2.java:40) ~[netapp_ontap.jar:?]

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.