Data Infrastructure Insights KBs
Data Infrastructure Insights KBs
Featured
Can't access Data Infrastructure Insights (formerly Cloud Insights)?
Check the Cloud Services Status Page
Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
- ZFS Appliance data collector fails to log in to ZFS array during data collectionFri, 14 Nov 2025
- Is there another tool to monitor ASA r2 systems other than DII?Tue, 11 Nov 2025
- LDAP Invalid Credentials when trying to add an LDAP user directory collector to SWSSat, 01 Nov 2025
- Can DII Storage Workload Security attack detection exclude specific activities?Thu, 30 Oct 2025
- Under what conditions does SWS detect "User Activity Rate" involving "- Copy" paths?Wed, 29 Oct 2025
- Workload Security agent is Not Connected due to DII cloud-side outageTue, 28 Oct 2025
- Hyper-V Cluster Acquisition Fails with “Failed to create Hosts for the cluster”Tue, 28 Oct 2025
- DII FSx collector fails with "General Error" message when using a custom user, even though collector test feature shows as successfulMon, 27 Oct 2025
- Stale "cloudsecure_" and disconnected FPolicy policies present in fpolicy show-engine and fpolicy show outputsWed, 22 Oct 2025
- How to verify SWS gateway logs for Data Collection Health AlertsWed, 22 Oct 2025
- When a person reads a file once, does SWS always count it as a single read activity?Tue, 21 Oct 2025
- DII Metric query object NetApp_ontap.snapmirror does not appear to be returning data for all columnsTue, 21 Oct 2025
- Why do I not see FPolicy metrics from my ONTAP REST collectorMon, 20 Oct 2025
- Discrepancy in CIFS Shares After Migrating from ONTAP to REST in DIIFri, 17 Oct 2025
- DII custom monitor only displays objects having historical record for applied filtersWed, 15 Oct 2025
- How to check DII compatibilityTue, 14 Oct 2025
- Is it supported to install third-party agent-based management software on DII SWS?Tue, 14 Oct 2025
- False Positive Ransomware Alert Triggered by Legitimate User Activity in DIIMon, 13 Oct 2025
- How to retrieve your organization details in console / BXPMon, 13 Oct 2025
- How to retrieve your DII tenant IDMon, 13 Oct 2025
- ZFS Appliance data collector fails to log in to ZFS array during data collectionFri, 14 Nov 2025
- Is there another tool to monitor ASA r2 systems other than DII?Tue, 11 Nov 2025
- How to Enable Identity Federation for SSO in Data Infrastructure InsightsTue, 11 Nov 2025
- LDAP Invalid Credentials when trying to add an LDAP user directory collector to SWSSat, 01 Nov 2025
- Enabling MAV prevents Workload Security Block User AccessFri, 31 Oct 2025
- Why wasn't an alert raised after a data destruction event in Workload Security?Thu, 30 Oct 2025
- Can DII Storage Workload Security attack detection exclude specific activities?Thu, 30 Oct 2025
- Can Storage Workload Security attack detection exclude specific paths or user?Thu, 30 Oct 2025
- Under what conditions does SWS detect "User Activity Rate" involving "- Copy" paths?Wed, 29 Oct 2025
- Workload Security agent is Not Connected due to DII cloud-side outageWed, 29 Oct 2025
- Hyper-V Cluster Acquisition Fails with “Failed to create Hosts for the cluster”Tue, 28 Oct 2025
- Data Infrastructure Insights Workload Security data collector: External fpolicy server terminatedMon, 27 Oct 2025
- DII FSx collector fails with "General Error" message when using a custom user, even though collector test feature shows as successfulMon, 27 Oct 2025
- DII Metric query object NetApp_ontap.snapmirror does not appear to be returning data for all columnsSat, 25 Oct 2025
- Acquisition Unit Server is suddenly and continuously being reported as Not connectedThu, 23 Oct 2025
- Why do I not see FPolicy metrics from my ONTAP REST collectorThu, 23 Oct 2025
- Stale "cloudsecure_" and disconnected FPolicy policies present in fpolicy show-engine and fpolicy show outputsWed, 22 Oct 2025
- How to verify SWS gateway logs for Data Collection Health AlertsWed, 22 Oct 2025
- Workload Security Agent is not configured due to failure of HTTP GET with error nullWed, 22 Oct 2025
- ASAr2 collector is not reflecting performance data on landing page in DIIWed, 22 Oct 2025