Skip to main content
NetApp Knowledge Base

CBS interface not loading in Cloud Manager after applying HTTPS cert

  1. Last updated
    Mar 21, 2025
  2. Save as PDF
Views:
146
Visibility:
Public
Votes:
1
Category:
cloud-backup-service
Specialty:
bluexp
Last Updated:
3/21/2025, 3:17:09 PM

Applies to

  • BlueXP
  • Backup and Recovery
  • Cloud Volumes ONTAP (CVO)

Issue

  • An https cert has been added to the BlueXP connector, but when entering the Backup and Recovery interface, the GUI is blank and won't show the Backups list.
  • Further the following is displayed in the GUI

https cert string in CM.png

 
  • Another indication Backup and Recovery is having problems is the link between the CVO instance and the designated S3 bucket is notably absent

CBS relationship link missing.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.