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StorageGRID Rubrik Cluster Intermittent 404 error code observed

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Applies to

  • NetApp StorageGRID 11.5.0.2 and below
  • Rubrik Cluster

Issue

Rubrik cluster report 404 errors intermittently. Example errors from Rubric clsuter: 
 
2022-09-15 09:35:01.204 --:--:-- TaskId acquireResources, jobId: NAME_427d01b8-2740-4831-ba0d-1ada1590df2a/995b75d9-30db-4cac-bf9a-689894675fdd-vm-40253/995b75d9-30db-4cac-bf9a-689894675fdd-vm-40253-2000_0_536870912000:::736 failed: Not Found (Service: Amazon S3; Status Code: 404; Error Code: 404 Not Found; Request ID: 1663234501177400; S3 Extended Request ID: 12756227; Proxy:null) com.amazonaws.services.s3.model.AmazonS3Exception: Not Found (Service: Amazon S3; Status Code: 404; Error Code: 404 Not Found; Request ID: 1663234501177400; S3 Extended Request ID: 12756227; Proxy: null)

Code: 404 Not Found; Request ID: 1663234501177400; S3 Extended Request ID: 12756227; Proxy: null), S3 Extended Request ID: 12756227. . Rethrowing...
JF I --:--:--
 

2022-09-15 09:35:01.204 --:--:-- Caught disallowed throwable. (retrierName: metadataBackupRetrier)com.amazonaws.services.s3.model.AmazonS3Exception: Not Found (Service: Amazon S3; Status Code: 404; Error Code: 404 Not Found;Request ID: 1663234501177400; S3 Extended Request ID: 12756227; Proxy: null), S3 Extended Request ID: 12756227. . Rethrowing...
JF E --:--:--

2022-09-15 09:35:01.204 --:--:-- Metadata backup failed com.amazonaws.services.s3.model.AmazonS3Exception: Not Found
(Service: Amazon S3; Status Code: 404; Error Code: 404 Not Found; Request ID: 1663234501177400; S3 Extended Request ID: 12756227; Proxy: null) at com.amazonaws. http.AmazonHttpClient$RequestExecutor.handleErrorResponse(AmazonHttpClient.java:1819)
~[sd-0.1.jar:?]

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