'SensorReadingFailed': IPMI diagnostics are currently unresponsive on Element software

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Category:: element-software

Specialty:: solidfire

Last Updated:

Applies to

NetApp Element software
NetApp H-series storage nodes
NetApp SF-Series storage nodes

Issue

NetApp SolidFire Active IQ reports the following alert:

On NetApp Element software 12.7:
- sensorReadingFailed: IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
- BmcSelfTestFailed: BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.
On NetApp Element software 12.5:
- sensorReadingFailed: IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
- BmcSelfTestFailed: BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.
On NetApp Element software 12.3:
- sensorReadingFailed: IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
- sensorReadingFailed: BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.
On NetApp Element software 12.2:
- nodeOffline: The SolidFire Application cannot communicate with node ID <#>.
- Only a single complete copy of the block data is accessible. Restore any offline nodes or block services or contact support for assistance.
On Element software 11.x and higher:
- nodeOffline: The SolidFire Application cannot communicate with node ID <#>.
- sensorReadingFailed: IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
- sensorReadingFailed: BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.
On Element software 10.x or earlier:
- sensorReadingFailed: BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.