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Why "raid.timeout" option doesn't avoid a environmental shutdown?

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Applies to

ONTAP 9

Answer

  • Bug 1466540 - ONTAP ignores the "raid.timeout" option for NV battery events that trigger a shutdown
  • Environmental NVRAM battery full-charge capacity errors are not controlled by the raid.timeout option. Example:

::> storage raid-options show -node * -name raid.timeout*
Node     Option                                         Value        Constraint
-------- ---------------------------------------------- ------------ ----------
node_name-1
         raid.timeout                                   60           only_one
node_name-2
         raid.timeout                                   60           only_one
2 entries were displayed.

but:

[node_name: env_mgr: nvram.battery.fcc.low:error]: The NVRAM battery full-charge capacity is low (48 %). To prevent data loss, the system will shut down in 24 hours.
...
[node_name: env_mgr: nvram.battery.fcc.low:error]: The NVRAM battery full-charge capacity is low (48 %). To prevent data loss, the system will shut down in 60 minutes.
[node_name: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery PCT capacity low)
[node_name: env_mgr: nvram.battery.fcc.low:error]: The NVRAM battery full-charge capacity is low (48 %). To prevent data loss, the system will shut down now.

Additional Information

  • Bug 1226105 Feature request: system environmental shutdown configuration control in ONTAP
  • Bug 1226107 Feature request: SP/BMC support for system environmental shutdown configuration in ONTAP
    • On AFF/FAS 80x0 platforms, this feature was implemented in ONTAP and it is not dependent on the Service Processor firmware
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