Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

spmgmt.driver.timeout:error

Views:
292
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS2520
  • FAS2750
  • Prior to SP 2.11
  • Prior to BMC 11.6

Issue

  • spmgmt.driver.timeout:error shows in EMS log:

Mon Oct 18 05:46:34 JST [hostname01-01: sp_config_1: spmgmt.driver.timeout:error]: The software driver for the Service Processor (SP) detected a problem: Unable to update SP network information at this time.

  • NETWORK-INTERFACE shows all Data LIFs and mgmt LIFs and SP are in the same IP segment:

Logical Interface Name    data01_lif    cluster-mgmt_lif    data-01_ic1_lif    hostname_mgmt_lif
Network Address           10.xx.xx.104  10.xx.xx.102        10.xx.xx.103       10.xx.xx.101

  • System running a low version of SP firmware/Internal switch:

=====================================
version 2.4.1
MAC xx:xx:xx:xx:xx:xx
dhcp 0
ip 10.xx.xx.174
netmask 255.255.255.0
gateway 10.xx.xx.254
fw_rev_cntlr_switch Version4-SB_XX-Switch0
fw_rev_sequencer 1.12
fw_rev_ebod 1.5
fw_rev_acp 12.8
fw_rev_nvmem 10.5
=================================

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support

 

  • Was this article helpful?