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vifmgr.cluscheck.ctdpktloss: Continued packet loss when pinging from cluster lif

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Category:
fas-systems
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CN1610 FASTPATH 1.2.0.7 or 1.3.0.2

Issue

  • Continuous packet loss is observed in the cluster network and following events are reported:
::> event log show -event vifmgr.cluscheck*
    Time                Node    Severity  Event
    ------------------  ------  --------  ---------------------------
    6/18/2021 16:44:03  node_name-01  ALERT    
vifmgr.cluscheck.droppedlarge: Partial packet loss when pinging from cluster lif lif2_node_name-01 (node node_name-01) to cluster lif lif2_node_name-04 (node node_name-04).
    6/18/2021 16:31:29  node_name-02  ALERT    
vifmgr.cluscheck.ctdpktloss: Continued packet loss when pinging from cluster lif lif1_node_name-02 (node node_name-02) to cluster lif lif2_node_name-04 (node node_name-04).
    ...
  • No hardware problems in SFPs, cables, ports, or switches.
  • On some occasions, a cluster ping-cluster check shows issues in one specific port.

Example:

::> cluster ping-cluster -node node_name-04
    Cluster node_name-04_clus2 169.254.116.245 node_name-04  e0b
    Basic connectivity fails on 6 path(s)
        Local 169.254.116.245 to Remote 169.254.234.4
        Local 169.254.116.245 to Remote 169.254.109.89
        Local 169.254.116.245 to Remote 169.254.169.39
        Local 169.254.116.245 to Remote 169.254.44.122
        Local 169.254.116.245 to Remote 169.254.84.67
        Local 169.254.116.245 to Remote 169.254.59.87
::> cluster ping-cluster -node node_name-05
    Cluster node_name-05_clus1 169.254.84.67 node_name-05    e0a
    Cluster node_name-05_clus2 169.254.59.87 node_name-05    e0b
    Basic connectivity fails on 2 path(s)
        Local 169.254.84.67 to Remote 169.254.116.245
        Local 169.254.59.87 to Remote 169.254.116.245
::> cluster ping-cluster -node node_name-01
    Cluster node_name-01_clus1 169.254.234.4 node_name-01    e0a
    Cluster node_name-01_clus2 169.254.109.89 node_name-01   e0b
    Basic connectivity fails on 2 path(s)
        Local 169.254.234.4 to Remote 169.254.116.245
        Local 169.254.109.89 to Remote 169.254.116.245
::> cluster ping-cluster -node node_name-02
    Cluster node_name-02_clus1 169.254.169.39 node_name-02   e0a
    Cluster node_name-02_clus2 169.254.44.122 node_name-02   e0b
    Basic connectivity fails on 2 path(s)
        Local 169.254.169.39 to Remote 169.254.116.245
        Local 169.254.44.122 to Remote 169.254.116.245

 

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