Skip to main content
NetApp Knowledgebase

Why does a prefail drive not generate an Autosupport?

Applies to

  • FAS systems
  • AFF systems

Answer

  • ONTAP will not generate an Autosupport for when a drive is marked as prefailed

Additional Information

  • If a suitable spare drive is available, ONTAP will copy the disk content to it
  • Once copy is completed, the disk will be failed and an Autosupport generated