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NetApp Knowledge Base

SP log reports BMC.critical: Heartbeat stopped

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963
Visibility:
Public
Votes:
1
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS27XX
  • FAS26XX

Issue

  • Node takes a long time to start or is taken over.
  • SP log reports "[BMC.critical]: Heartbeat stopped"/ "[SP.critical]: Heartbeat stopped"

Record 1731: Wed May 06 22:18:16.800000 2020 [BMC.critical]: Heartbeat stoppedRecord 1732: Wed May 06 22:18:16.830000 2020 [Trap Event.warning]: hwassist loss_of_heartbeat (30)Record 1733: Wed May 06 22:19:05.460000 2020 [ASUP.notice]: First notification email | (HEARTBEAT_LOSS) WARNING | Send failedRecord 1734: Wed May 06 22:33:22.320000 2020 [ASUP.notice]: Reminder email | (HEARTBEAT_LOSS) WARNING | Sent

Record 1679: Thu May 12 01:04:07 2022 [SP.critical]: Heartbeat stopped
Record 1680: Thu May 12 01:07:19 2022
[ASUP.notice]: Reminder email | (REBOOT (abnormal)) WARNING | Sent

 

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