SAS shelf module shows error with "SAS expander error for SAS shelf electronics"
Applies to
- I/O module (IOM)
- DS4243
- DS4246
- DS224
Issue
- A failed communication alert with SAS module within shelf - self correcting.
- The same messages appear on all IOM3/IOM6/IOM12 modules of the SAS shelf.
Example:
The initial issue:
Tue Apr 7 08:00:09 CST [:ses.status.ModuleError:CRITICAL]: DS4243 (S/N SHU0954293N0B5N) shelf 0 on channel 0a SAS expander error for SAS shelf electronics 1: communication error. This module is on the rear side of the shelf, at the top center, on shelf module A.
The issue correcting itself:
Tue Apr 7 08:00:30 CST [:ses.status.ModuleInfo:info]: DS4243 (S/N SHU0954293N0B5N) shelf 0 on channel 0a SAS expander information for SAS shelf electronics 1: normal status.