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Panic : Missing or invalid System ID

Views:
74
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF A700
  • FAS9000

Issue

  • The following panic occurs

WARNING: Unable to get sysid!
PANIC  : Missing/invalid System ID: bootarg.frurom.fileid=<0>.

version: 9.7P5: Tue Jun 23 00:04:35 EDT 2020
conf   : x86_64.optimize
cpuid = 14
Uptime: 16s
ahcich0: AHCI reset done: devices=00000001
coredump: primary dumper is not yet registered this early during system initialization. A coredump will not be available at this time.
coredump: secondary dumper is not yet registered this early during system initialization. A coredump will not be available at this time.
System halting...
BIOS Version: 10.7
Portions Copyright (C) 2014-2017 NetApp, Inc. All Rights Reserved.
.
.
.
Initializing System Memory ...
Loading Device Drivers ...
IPMI PCI Slot Configuration failed.
Configuring Devices ...
Device(s) in slot missing, attempting to recover it.
System is resetting.
BIOS Version: 10.7
Portions Copyright (C) 2014-2017 NetApp, Inc. All Rights Reserved.

Initializing System Memory ...
Loading Device Drivers ...
IPMI PCI Slot Configuration failed.
Configuring Devices ...

CPU = 2 Processor(s) Detected.
  Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 0)
  CPUID: 0x000406F1. Cores per Processor = 18
  Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 1)
  CPUID: 0x000406F1. Cores per Processor = 18
524288 MB System RAM Installed.
SATA (AHCI) Device: SV9MST6D120GLM41NP

Boot Loader version 6.0.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved.

BIOS POST Failure(s) detected: PCIe device missing error detected. Abort AUTOBOOT

  • There is no partner-sysid in printenv output

LOADER-B> printenv

Variable Name        Value
-------------------- --------------------------------------------------
ARCH                 X86_64
AUTOBOOT             true
AUTOBOOT_FROM        PRIMARY
AUTO_FW_UPDATE       true
BACKUP_BIOS_VERSION  10.5
BIOS_DATE            Tue 10/22/2019
BIOS_INTERFACE       40000000000400C7
BIOS_VERSION         10.7
BOARDNAME            SB_XXI
bootarg.frurom.fileid 0
bootarg.init.flash_optimized true
BOOTED_FROM          OTHER
boot_backup          setenv BOOTED_FROM BACKUP; boot -elf64 $GX_BACKUP_KERNEL_URL
BOOT_CONSOLE         eficons0a
boot_diags           boot -sld -elf64 $GX_DIAG_URL
BOOT_FLASH           flash0a
boot_ontap           autoboot
boot_primary         setenv BOOTED_FROM PRIMARY; boot -elf64 $GX_PRIMARY_KERNEL_URL
BT_BIOS_VERSION      10.7
BT_LOADER_VERSION    6.0.8
CPU_NUM_CORES        36
CPU_SPEED            2300
CPU_TYPE             Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz
ENABLE_SMI           false
ENV_VERSION          1
FIRMWARE_URL         fat://boot0/X86_64/firmware/SB_XXI/firmware.img
GX_BACKUP_KERNEL_URL fat://boot0/X86_64/freebsd/image2/kernel
GX_DIAG_URL          fat://boot0/X86_64/freebsd/image1/kernel
GX_PRIMARY_KERNEL_URL fat://boot0/X86_64/freebsd/image1/kernel
ldkern               load -elf64 $GX_PRIMARY_KERNEL_URL
LOADER_VERSION       6.0.8
MOBO_MODEL           FAS9000
MOBO_REV             F0
MOBO_SERIAL_NUM      031939000543
MOBO_VENDOR          NetApp, Inc.
netboot              setenv BOOTED_FROM NETWORK; boot -elf64 
ntap.init.kernelname X86_64/freebsd/image1/kernel
OEM_TYPE_2/0/29/0/0x8086/0x8D26 0/u/b
OEM_TYPE_2/0/31/2/0x8086/0x8D02 0/u/a
OEM_TYPE_2/173/0/0/0x11F8/0x8072 9/#/#
OEM_TYPE_2/207/0/0/0x10B5/0x8732 10/#/#
OEM_TYPE_2/208/8/0/0x10B5/0x8732 10/#/#
OEM_TYPE_2/208/9/0/0x10B5/0x8732 10/#/#
OEM_TYPE_2/209/0/0/0x8086/0x1584 10/#/#
OEM_TYPE_2/210/0/0/0x8086/0x1584 10/#/#
OEM_TYPE_2/57/0/0/0x10B5/0x8732 4/#/#
OEM_TYPE_2/58/8/0/0x10B5/0x8732 4/#/#
OEM_TYPE_2/58/9/0/0x10B5/0x8732 4/#/#
OEM_TYPE_2/59/0/0/0x8086/0x1584 4/#/#
OEM_TYPE_2/59/0/1/0x8086/0x1584 4/#/#
OEM_TYPE_2/59/0/2/0x8086/0x1584 4/#/#
OEM_TYPE_2/59/0/3/0x8086/0x1584 4/#/#
OEM_TYPE_2/60/0/0/0x8086/0x1584 4/#/#
OEM_TYPE_2/60/0/1/0x8086/0x1584 4/#/#
OEM_TYPE_2/60/0/2/0x8086/0x1584 4/#/#
OEM_TYPE_2/60/0/3/0x8086/0x1584 4/#/#
OEM_TYPE_2/96/0/0/0x8086/0x1533 0/e/M
OEM_TYPE_3           0/0/31/2/u0a.0/SV9MST6D120GLM41NP;
OEM_TYPE_4           32768/0/4096/0xC7FE8000
PRIMARY_BIOS_VERSION 10.7
savenv               saveenv
sysvar.init.boot.varfs.restore.success true
SYS_MODEL            FAS9000
SYS_REV              A1
SYS_SERIAL_NUM       xxxxxxxxxxxxx
update_flash         flash -backup $FIRMWARE_URL flash0a
USE_SECONDARY        false
vm.pci.mmio.64.addr  0xc000000000
vm.pci.mmio.64.size  0x3ffc000000

  • Slot 6 missing is displayed in the events all output

Record 2444: Mon May 16 02:53:06.837889 2022 [SP.notice]: PCIE Config Info received from BIOS
Record 2445: Mon May 16 02:53:06.894052 2022 [SP.notice]: ScratchPad Config Info received from BIOS
Record 2446: Mon May 16 02:53:10.215127 2022 [IPMI.notice]: (PUA) Enable power to all PCIe slots
Record 2447: Mon May 16 02:53:10.224249 2022 [IPMI.notice]: (PUA) Enable power to all PCIe on board device
Record 2448: Mon May 16 02:53:10.000000 2022 [SysFW.notice]: BIOS Version: 10.7
Record 2449: Mon May 16 02:53:10.274365 2022 [IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final
Record 2450: Mon May 16 02:53:10.274422 2022 [IPMI.notice]: (PUA) Power status of all PCIe slots unchanged
Record 2451: Mon May 16 02:53:16.564218 2022 [IPMI.notice]: 7502 | 02 | EVT: 01500f14 | Bat_Rem_Cap | Assertion Event, "Lower Non-critical going low " | Reading: 0.375 | Threshold: 0.500
Record 2452: Mon May 16 02:53:19.000000 2022 [SysFW.critical]: IPMI PCI Slot Configuration failed.
Record 2453: Mon May 16 02:53:19.432640 2022 [Trap Event.critical]: hwassist post_error (26)
Record 2454: Mon May 16 02:53:24.000000 2022 [SysFW.notice]: Device 94/0/0 (SLOT-6-CPU0) missing
Record 2455: Mon May 16 02:53:25.456187 2022 [IPMI.notice]: 7602 | 02 | EVT: 6f02ffff | PCM_Status | Assertion Event, "Fault"
Record 2456: Mon May 16 02:53:27.000000 2022 [SysFW.notice]: Device(s) in slot missing, attempting to recover it.

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