Panic : Missing or invalid System ID

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Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

AFF A700
FAS9000

Issue

The following panic occurs

WARNING: Unable to get sysid! PANIC : Missing/invalid System ID: bootarg.frurom.fileid=<0>.

version: 9.7P5: Tue Jun 23 00:04:35 EDT 2020 conf : x86_64.optimize cpuid = 14 Uptime: 16s ahcich0: AHCI reset done: devices=00000001 coredump: primary dumper is not yet registered this early during system initialization. A coredump will not be available at this time. coredump: secondary dumper is not yet registered this early during system initialization. A coredump will not be available at this time. System halting... BIOS Version: 10.7 Portions Copyright (C) 2014-2017 NetApp, Inc. All Rights Reserved. . . . Initializing System Memory ... Loading Device Drivers ... IPMI PCI Slot Configuration failed. Configuring Devices ... Device(s) in slot missing, attempting to recover it. System is resetting. BIOS Version: 10.7 Portions Copyright (C) 2014-2017 NetApp, Inc. All Rights Reserved.

Initializing System Memory ... Loading Device Drivers ... IPMI PCI Slot Configuration failed. Configuring Devices ...

CPU = 2 Processor(s) Detected. Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 0) CPUID: 0x000406F1. Cores per Processor = 18 Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (CPU 1) CPUID: 0x000406F1. Cores per Processor = 18 524288 MB System RAM Installed. SATA (AHCI) Device: SV9MST6D120GLM41NP

BIOS POST Failure(s) detected: PCIe device missing error detected. Abort AUTOBOOT

There is no partner-sysid in printenv output

LOADER-B> printenv

Variable Name Value -------------------- -------------------------------------------------- ARCH X86_64 AUTOBOOT true AUTOBOOT_FROM PRIMARY AUTO_FW_UPDATE true BACKUP_BIOS_VERSION 10.5 BIOS_DATE Tue 10/22/2019 BIOS_INTERFACE 40000000000400C7 BIOS_VERSION 10.7 BOARDNAME SB_XXI bootarg.frurom.fileid 0 bootarg.init.flash_optimized true BOOTED_FROM OTHER boot_backup setenv BOOTED_FROM BACKUP; boot -elf64 $GX_BACKUP_KERNEL_URL BOOT_CONSOLE eficons0a boot_diags boot -sld -elf64 $GX_DIAG_URL BOOT_FLASH flash0a boot_ontap autoboot boot_primary setenv BOOTED_FROM PRIMARY; boot -elf64 $GX_PRIMARY_KERNEL_URL BT_BIOS_VERSION 10.7 BT_LOADER_VERSION 6.0.8 CPU_NUM_CORES 36 CPU_SPEED 2300 CPU_TYPE Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz ENABLE_SMI false ENV_VERSION 1 FIRMWARE_URL fat://boot0/X86_64/firmware/SB_XXI/firmware.img GX_BACKUP_KERNEL_URL fat://boot0/X86_64/freebsd/image2/kernel GX_DIAG_URL fat://boot0/X86_64/freebsd/image1/kernel GX_PRIMARY_KERNEL_URL fat://boot0/X86_64/freebsd/image1/kernel ldkern load -elf64 $GX_PRIMARY_KERNEL_URL LOADER_VERSION 6.0.8 MOBO_MODEL FAS9000 MOBO_REV F0 MOBO_SERIAL_NUM 031939000543 MOBO_VENDOR NetApp, Inc. netboot setenv BOOTED_FROM NETWORK; boot -elf64 ntap.init.kernelname X86_64/freebsd/image1/kernel OEM_TYPE_2/0/29/0/0x8086/0x8D26 0/u/b OEM_TYPE_2/0/31/2/0x8086/0x8D02 0/u/a OEM_TYPE_2/173/0/0/0x11F8/0x8072 9/#/# OEM_TYPE_2/207/0/0/0x10B5/0x8732 10/#/# OEM_TYPE_2/208/8/0/0x10B5/0x8732 10/#/# OEM_TYPE_2/208/9/0/0x10B5/0x8732 10/#/# OEM_TYPE_2/209/0/0/0x8086/0x1584 10/#/# OEM_TYPE_2/210/0/0/0x8086/0x1584 10/#/# OEM_TYPE_2/57/0/0/0x10B5/0x8732 4/#/# OEM_TYPE_2/58/8/0/0x10B5/0x8732 4/#/# OEM_TYPE_2/58/9/0/0x10B5/0x8732 4/#/# OEM_TYPE_2/59/0/0/0x8086/0x1584 4/#/# OEM_TYPE_2/59/0/1/0x8086/0x1584 4/#/# OEM_TYPE_2/59/0/2/0x8086/0x1584 4/#/# OEM_TYPE_2/59/0/3/0x8086/0x1584 4/#/# OEM_TYPE_2/60/0/0/0x8086/0x1584 4/#/# OEM_TYPE_2/60/0/1/0x8086/0x1584 4/#/# OEM_TYPE_2/60/0/2/0x8086/0x1584 4/#/# OEM_TYPE_2/60/0/3/0x8086/0x1584 4/#/# OEM_TYPE_2/96/0/0/0x8086/0x1533 0/e/M OEM_TYPE_3 0/0/31/2/u0a.0/SV9MST6D120GLM41NP; OEM_TYPE_4 32768/0/4096/0xC7FE8000 PRIMARY_BIOS_VERSION 10.7 savenv saveenv sysvar.init.boot.varfs.restore.success true SYS_MODEL FAS9000 SYS_REV A1 SYS_SERIAL_NUM xxxxxxxxxxxxx update_flash flash -backup $FIRMWARE_URL flash0a USE_SECONDARY false vm.pci.mmio.64.addr 0xc000000000 vm.pci.mmio.64.size 0x3ffc000000

Slot 6 missing is displayed in the events all output

Record 2444: Mon May 16 02:53:06.837889 2022 [SP.notice]: PCIE Config Info received from BIOS Record 2445: Mon May 16 02:53:06.894052 2022 [SP.notice]: ScratchPad Config Info received from BIOS Record 2446: Mon May 16 02:53:10.215127 2022 [IPMI.notice]: (PUA) Enable power to all PCIe slots Record 2447: Mon May 16 02:53:10.224249 2022 [IPMI.notice]: (PUA) Enable power to all PCIe on board device Record 2448: Mon May 16 02:53:10.000000 2022 [SysFW.notice]: BIOS Version: 10.7 Record 2449: Mon May 16 02:53:10.274365 2022 [IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final Record 2450: Mon May 16 02:53:10.274422 2022 [IPMI.notice]: (PUA) Power status of all PCIe slots unchanged Record 2451: Mon May 16 02:53:16.564218 2022 [IPMI.notice]: 7502 | 02 | EVT: 01500f14 | Bat_Rem_Cap | Assertion Event, "Lower Non-critical going low " | Reading: 0.375 | Threshold: 0.500 Record 2452: Mon May 16 02:53:19.000000 2022 [SysFW.critical]: IPMI PCI Slot Configuration failed. Record 2453: Mon May 16 02:53:19.432640 2022 [Trap Event.critical]: hwassist post_error (26) Record 2454: Mon May 16 02:53:24.000000 2022 [SysFW.notice]: Device 94/0/0 (SLOT-6-CPU0) missing Record 2455: Mon May 16 02:53:25.456187 2022 [IPMI.notice]: 7602 | 02 | EVT: 6f02ffff | PCM_Status | Assertion Event, "Fault" Record 2456: Mon May 16 02:53:27.000000 2022 [SysFW.notice]: Device(s) in slot missing, attempting to recover it.