ONTAP EMS reports ses.shelf.unsupportAllowErr:alert Unsupported disk shelf found on channel
Applies to
- ONTAP 9.4 and later
- IOM3 modules for DS4243 shelves
- IOM6
Issue
- EMS messaging
nodeclst001-01: dsa_disc: ses.shelf.unsupportAllowErr:alert]: Unsupported disk shelf found on channel XX
- mutiple disks scsi error may be seen in event log
[node1: scsi_cmdblk_strthr_admin: scsi.cmd.checkCondition:debug]: Unknown device 0a.05.99: Check Condition: CDB 0x12: Sense Data SCSI:hardware error - (0x4 - 0x44 0x0 0x0)(0).)
- From sysconfig -a:
Shelf 0: DS4246 Firmware rev. IOM6E A: 0172 IOM6E B: 0172
Shelf ?: unsupported DS4243, IOM3
Shelf ?: unsupported DS4243, IOM3
Shelf 2: DS4246 Firmware rev. IOM6 A: 0191 IOM6 B: 0191
- UA Advisor will Alert you if you have an unsupported IOM3