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NetApp Knowledge Base

Key manager servers show not-responding

Views:
196
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • KMIP
  • Thales Key Server
  • HasiCorp Key Server

Issue

Configuration of the key manager servers consistently show not-responding in the event log.  To check the key manager status you can perform the following:

valt-01::> key-manager show -status
  (security key-manager show)

Node                    Port    Registered Key Manager       Status
----------------------  ------  ---------------------------  ---------------
valt-01-01         5696    10.36.xx.2x                 not-responding
valt-01-01         5696    10.46.xx.2x                 available
valt-01-01         5696    10.46.xx.2x                 not-responding
valt-01-01         5696    10.149.xx.1x                 not-responding

 

MGWD logs show events similar to:

5/24/2021 11:21:10 amp-01-02  ALERT  km.keyserver.notavailable: The external key management server "10.46.xx.2x:5696" is not available for Vserver "amp-01", status: "not-responding".

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