DualControllerHa_Alert for HA pair. Path to shelf missing on 1 node
Applies to
- FAS8080
- ONTAP 9
- DS4246
Issue
- Shelf missing path to one node in an HA pair.
- All disks still show connected to the node.
- All other shelves in the stack are present with active paths to both nodes.
- The shelf is present in the SAS Expander map but the path to the node is not present in the sysconfig -a output.
::>run -node sysconfig -a
<output snipped>
slot 0: SAS Host Adapter 0a (PMC-Sierra PM8001 rev. C, SAS, <UP>)
Firmware rev: XX.XX.XX.XX
Base WWN: 5:00a098:XXXXXXX:XX
Phy State: [0] Enabled, 6.0 Gb/s
[1] Enabled, 6.0 Gb/s
[2] Enabled, 6.0 Gb/s
[3] Enabled, 6.0 Gb/s
QSFP Vendor: Amphenol
QSFP Part Number: X6559-R6+A0
QSFP Type: Passive Copper 5m ID:00
QSFP Serial Number: XXXXXXXXXXXXXX
00.0 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.1 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.2 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.3 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.4 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.5 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.6 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.7 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.8 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.9 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.10: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.11: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.12: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.13: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.14: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.15: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.16: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.17: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.18: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.19: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.20: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.21: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.22: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
00.23: NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
01.0 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
01.1 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
01.2 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
01.3 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
01.4 : NETAPP X316_SMKRE06TA07 NA01 5614.6GB 520B/sect (XXXXXXXX)
<< missing shelf 0 >>
Shelf 1: DS4246 Firmware rev. IOM6 A: 0200 IOM6 B: 0200
::>run -node node-01 sasadmin expander_map
Expanders on channel 0a:
Level 1: WWN 500a098XXXXXXXXX, ID 0, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS424IOM6 ', Rev '0200', Slot B
Level 2: WWN 500a098XXXXXXXXX, ID 1, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS424IOM6 ', Rev '0200', Slot B