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CHASSIS FAN FRU FAILED: Multiple fans have failed after upgrading SP/BMC

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304
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS2620
  • AFF A200
  • FAS8200
  • AFF A300
  • SP FW 5.9

Issue

  • Receiving the following errors

[Cluster: env_mgr: monitor.fan.warning:notice]: multiple fans have failed. Replace it to avoid overheating
[Cluster: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Module B Expander Temp) is not readable.
[Cluster: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Module A Expander Temp) is not readable.
[Cluster: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 4 Temp) is not readable.
[Cluster: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 3 Temp) is not readable.
[Cluster: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 2 Temp) is not readable.
[Cluster: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 1 Temp) is not readable.
[Cluster: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Ambient Temp) is not readable.
[Cluster: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed

  • SP version upgraded to 5.9 but errors continue
  • SP reports high load in SP event log

[SP.notice]: SP load is high: 2.62 2.37 2.04

[SP.notice]: SP load is high: 2.71 2.31 2.08

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