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AFF C190 reboots due to multiple PSU fans failed

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Category:
fas-systems
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HW
Last Updated:

Applies to

  • AFF c190
  • Ontap 9

Issue

  • Node reboots with;
    Record 282: Wed Aug 10 16:09:59.530000 2022 [ASUP.notice]: First notification email | (REBOOT (abnormal)) WARNING | Send failed
    Record 283: Wed Aug 10 16:10:01.000000 2022 [IPMI.emergency]: env_mgr triggers OS halt:Multiple fans failed
    Record 284: Wed Aug 10 16:12:37.000000 2022 [BMC.emergency]: System input power lost
  • Reviewing cluster1::> system node environment sensors show output has missing sensor values when ran for the problem node.
    Node Sensor                 State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
    ---- --------------------- ------ ----------- -------- -------- ------- -------
    mynode
         PSU2 Fan2 Speed  not-available 
         PSU2 Fan1 Fault        OK
         PSU2 Fan1 Speed  not-available 
         PSU2 Curr             normal   28000 mA        -        -       -       -
         PSU2 Temp             normal        29 C        0        5      51      61
         PSU2 Present         PRESENT
         PSU1 Over Curr            OK
         PSU1 Over Volt            OK
         PSU1 Over Temp            OK
    

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