7-mode Auto-upgrade Disk Firmware Failed

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Category:: data-ontap-8

Specialty:: hw

Last Updated:

Applies to

FAS Series
Data ONTAP 7-mode

Issue

Upgrade the disk Firmware for 7-mode HA.

One node upgrade failed.

Example

Disk X412_SSKBE560A15 from NA00 to NA02,

The upgrade information only displays in Node B.

Fri Aug 7 19:30:16 CST [FAS6210-5048-B:raid.disk.offline:notice]: Marking Disk 1c.125L70 Shelf 60 Bay 17 [NETAPP X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ] offline.

Fri Aug 7 19:30:16 CST [FAS6210-5048-B:bdfu.selected:info]: Disk 1c.125L70 [NETAPP X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ] selected for background disk firmware update.

Fri Aug 7 19:30:16 CST [FAS6210-5048-B:dfu.firmwareDownloading:info]: Now downloading firmware file /etc/disk_fw/X412_SSKBE560A15.NA02.LOD on 1 disk(s) of plex [Pool0]...

Fri Aug 7 19:30:34 CST [FAS6210-5048-B:raid.disk.online:notice]: Onlining Disk 1c.125L70 Shelf 60 Bay 17 [NETAPP X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ].

However, the output of the storage show disk command indicates that these disks as using firmware NA00. Rebooting the controllers and/or reseating the shelf modules does not help resolve the issue.