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NetApp Knowledge Base

7-mode Auto-upgrade Disk Firmware Failed

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Category:
data-ontap-8
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hw
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Applies to

  • FAS Series
  • Data ONTAP 7-mode

Issue

Upgrade the disk Firmware for 7-mode HA.

One node upgrade failed.

Example

Disk X412_SSKBE560A15 from NA00 to NA02,

The upgrade information only displays in Node B.

Fri Aug  7 19:30:16 CST [FAS6210-5048-B:raid.disk.offline:notice]: Marking Disk 1c.125L70 Shelf 60 Bay 17 [NETAPP   X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ] offline. 

Fri Aug  7 19:30:16 CST [FAS6210-5048-B:bdfu.selected:info]: Disk 1c.125L70 [NETAPP   X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ] selected for background disk firmware update. 

Fri Aug  7 19:30:16 CST [FAS6210-5048-B:dfu.firmwareDownloading:info]: Now downloading firmware file /etc/disk_fw/X412_SSKBE560A15.NA02.LOD on 1 disk(s) of plex [Pool0]... 

Fri Aug  7 19:30:34 CST [FAS6210-5048-B:raid.disk.online:notice]: Onlining Disk 1c.125L70 Shelf 60 Bay 17 [NETAPP   X412_SSKBE560A15 NA01] S/N [WFJ1WQTJ]. 

 

However, the output of the storage show disk command indicates that these disks as using firmware NA00. Rebooting the controllers and/or reseating the shelf modules does not help resolve the issue.

 

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