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E-Series This controller's alternate is non-functional and is being held in reset - AutoSupport Message

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Category:
e-series-systems
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esg
Last Updated:

Applies to

NetApp E-Series

Event Summary

The alternate controller is being held in reset by the surviving controller. This can happen under various circumstances.

Validate

Controller 7-segment display is showing a lockdown code, for example OS OL

Resolution

Please contact NetApp Technical Support and reference this article for further assistance. The solution requires Diagnostic-level recovery. The use of Diagnostic commands and recovery steps is potentially disruptive and should only be used when directed by NetApp personnel.

Additional Information

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