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NetApp Knowledge Base

VSC/SMVI backup fails with "Failed to rename snapshot"

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576
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Public
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Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

  •   ONTAP  
  •   FlexPod    
  •   SnapManager for Virtual Infrastructure 
  •   Virtual Storage Console (VSC) 4.x, 5.x, 6.x.

Issue

When running Virtual Storage Console Backup and Recovery, the job will fail when attempting to rename an existing VSC snapshot. The backup will not complete. Typically, this will occur when you have one or more backup jobs, which are set to retain only an 'X' number of snapshots before a delete or rename.

The following output is reported in the SMVI logs located in /smvi/server/log/server.log
2010-01-06 15:20:52,344 [backup:fd3853c6dfe6cab18b0f69ecc1d4aa70:] DEBUG - ZEPHYR-10003: ZAPI call "snapshot-rename" to "192.168.0.1" returned error: The new snapshot already exists (13020)
2010-01-06 15:20:52,344 [backup:fd3853c6dfe6cab18b0f69ecc1d4aa70:] ERROR - Failed to rename snapshot smvi__vmname_20100106152002 to smvi__vmname_recent on volume 192.168.0.1:/vol/vmware

2010-01-06 15:20:52,359 [backup:fd3853c6dfe6cab18b0f69ecc1d4aa70:] ERROR - FLOW-11019: Failure in NaSnapshotCreateActionWrapper: Failed to rename snapshot smvi__vmname_20100106152002 to smvi__vmname_recent on volume 192.168.0.1:/vol/vmware

 

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