Skip to main content
NetApp Knowledge Base

Storage Replication Adapter (SRA): Unable to find matching device - stale database entries

  1. Last updated
  2. Save as PDF
Views:
1,965
Visibility:
Public
Votes:
1
Category:
ontap-storage-replication-adapter
Specialty:
virt
Last Updated:

Applies to

  • Storage Replication Adapter (SRA) 7.x, 9.x
  • Site Recovery Manager (SRM) 8.x (Windows Server)
  • Site Recovery Manager (SRM) 8.x (Appliance)

Issue

When running SRA 7.x, 9.x with SRM 8.x, SRM shows error "Unable to find a matching device at the remote site for the local device" from the Array Pairs section

clipboard_e4e35c09629690ad5c1afc9e0d0ac3405.png

SRM logs show the following errors

"2020-08-18T10:58:29.748-07:00 info vmware-dr[06980] [SRM@6876 sub=DrTask opID=8e302eb5-6fb1-44d2-8ec1-7c156d2ecaf9] Task 'dr.storage.ArrayManager.reconfigure1966' failed
--> (dr.storage.fault.CommandFailed) {
-->    faultCause = (dr.storage.fault.LocalizableAdapterFault) {
-->       faultCause = (vmodl.MethodFault) null,
-->       faultMessage = <unset>,
-->       code = "70d7e5fb-4684-49cc-b099-e8f0386c17cb.1003",
-->       arg = <unset>
-->       msg = ""

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.