Skip to main content
NetApp Knowledge Base

Unable to create root volume in External Encryption Environment

  1. Last updated
  2. Save as PDF
Views:
403
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • Ontap 9.7
  • External KMIP Configuration
  • NetApp Aggregate Encryption (NAE)

Issue

  • Command line error:
Error: command failed: [Job 61] Job failed:
Failed to create the volume on node "node-01". Reason: Internal error. Cannot create the volume encryption
metafile.
Vserver Cleanup completed
 
  • Event log show displays:
INFORMATIONAL mgmtgwd.jobmgr.jobcomplete.failure: Job "Vserver Create " [id 60] (Create Vserver test2) completed
unsuccessfully:
Failed to create the volume on node "node-01". Reason: Internal error. Cannot create the volume encryption
metafile.
Vserver Cleanup completed (1).
DEBUG      wafl.config.req.error: Config request 'VV_CONFIG_REQ_OFFLINE' by WAFL for volume  is not being processed because of the error: '287 - CR_VOLUME_NOT_FOUND'.
 
  • EMS Log shows:
Fri Sep 25 13:09:16 +0000 [node-01: vv_config_worker08: wafl.config.req.error:debug]: Config request 'VV_CONFIG_REQ_CREATE' by WAFL for volume test2_root is not being processed because of the error: '871 - CR_VV_CANT_CREATE_KEYS_FILE'.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.