Skip to main content

NetApp wins prestigious Coveo Relevance Pinnacle Award. Learn more!

NetApp Knowledge Base

How to manually upload AutoSupport messages to NetApp in ONTAP 9?

Views:
26,174
Visibility:
Public
Votes:
22
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport

Description

  • For a small number of users, it might not be possible for AutoSupport messages to be sent automatically due to network connectivity limitations.
  • However, the AutoSupport data might be required for Technical Support to efficiently troubleshoot a system failure or to allow you the ability to view your systems' data using Active IQ.
  • For example, Upgrade Advisor requires the AutoSupport data to uploaded before creating the report.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device