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    • How to upload a Data ONTAP 7-Mode core file for analysis
      https://kb.netapp.com/Legacy/ONTAP/7Mode/How_to_upload_a_Data_ONTAP_7-Mode_core_file_for_analysis
      This document describes the procedure on how to upload a Data ONTAP 7-Mode core file for analysis. NetApp can analyze these core files to diagnose the reason for the panic and suggest corrective actio...This document describes the procedure on how to upload a Data ONTAP 7-Mode core file for analysis. NetApp can analyze these core files to diagnose the reason for the panic and suggest corrective action. Note: If the file is not a core file (for example, a Windows event log, a messages log, or Perfstat), proceed to the 'Upload the core file' section below. For information on uploading a clustered Data ONTAP core file, see KB How to upload a Data ONTAP 8.x Cluster-Mode core file for analysis
    • How to perform a migration of VSC to a new server and retain backup job information
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/How_to_perform_a_migration_of_VSC_to_a_new_server_and_retain_backup_job_information
      This article describes the procedure that should be followed to migrate backup configuration from the old installation to the new installation.When performing a migration of Virtual Storage Console to...This article describes the procedure that should be followed to migrate backup configuration from the old installation to the new installation.When performing a migration of Virtual Storage Console to a new server, users might wish to retain existing backup job information and configuration. The procedure described in this article applies to: Virtual Storage Console (VSC) 4.x Host Client Virtual Storage Console (VSC) 5.x Web Client Virtual Storage Console (VSC) 6.x Web Client
    • How to manually invoke a complete AutoSupport for ONTAP 9 from the CLI
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/How_to_manually_invoke_a_complete_AutoSupport_for_ONTAP_9_from_the_CLI
      How to generate autosupport.
    • How to set up deduplication/compression in ONTAP 9
      https://kb.netapp.com/on-prem/ontap/DM/Efficiency/Efficiency-KBs/How_to_set_up_deduplication_compression_in_ONTAP_9
      Applies to ONTAP 9 Description This article describes the procedure to set up deduplication/compression on clustered Data ONTAP. This article also contains a KB TV procedural video that demonstrates t...Applies to ONTAP 9 Description This article describes the procedure to set up deduplication/compression on clustered Data ONTAP. This article also contains a KB TV procedural video that demonstrates the steps contained in this article.
    • How to recover files manually using VSC mount feature
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/How_to_recover_files_manually_using_VSC_mount_feature
      Applies to Virtual Storage Console (VSC / SMVI) 6.x or earlier Description Administrators can leverage VSC’s Mount feature to restore files. Manually mount a VMDK disk and use Storage vMotion to resto...Applies to Virtual Storage Console (VSC / SMVI) 6.x or earlier Description Administrators can leverage VSC’s Mount feature to restore files. Manually mount a VMDK disk and use Storage vMotion to restore individual files. Virtual machine can be powered on quickly after the disk(s) are restored and remain powered on during the svMotion.
    • How to configure AutoSupport on E-Series Storage Manager
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_configure_AutoSupport_on_E-Series_Storage_Manager
      Configure AutoSupport for E-series systems using SANtricity Storage Manager.
    • How to suppress automatic case creation during scheduled maintenance windows from System Manager
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/How_to_suppress_automatic_case_creation_during_scheduled_maintenance_windows_from_System_Manager
      From ONTAP 9.10.1 ONTAP System Manager has the capability to temporarily prevent case generation by declaring a maintenance window. How do I stop unnecessary cases from being created by AutoSupport me...From ONTAP 9.10.1 ONTAP System Manager has the capability to temporarily prevent case generation by declaring a maintenance window. How do I stop unnecessary cases from being created by AutoSupport messages that are triggered during this scheduled maintenance window? How do I stop receiving e-mails or phone calls from NetApp technical support personnel during planned maintenance activity? What are the best practices for suppressing unnecessary AutoSupport e-mail cases during maintenance windows?
    • Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Cluster_hw_assist__hw_assist_functionality_is_inactive_How_to_configure_hw_assist
      Applies to Data ONTAP 8 7-Mode ONTAP 9 Description Cluster hw_assist: hw_assist functionality is inactive. Inactive: XXXXXX not monitoring alerts from partner (XXXXXX) IP address to receive hw_assist ...Applies to Data ONTAP 8 7-Mode ONTAP 9 Description Cluster hw_assist: hw_assist functionality is inactive. Inactive: XXXXXX not monitoring alerts from partner (XXXXXX) IP address to receive hw_assist alerts not set. cf hw_assist Error: can not validate new config. Missed keep alive alert from partner(XXXXXX). No keep alive alert received from partner since last boot. How to configure hw_assist
    • How to configure and receive alerts from ONTAP EMS Event Subscription in Active IQ Unified Manager
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_configure_and_receive_alerts_from_ONTAP_EMS_Event_Subscription_in_Active_IQ_Unified_Manager
      The article provides instructions for enabling EMS event subscriptions and configuring alert notifications within the Unified Manager interface. Active IQ Unified Manager, previously known as OnComman...The article provides instructions for enabling EMS event subscriptions and configuring alert notifications within the Unified Manager interface. Active IQ Unified Manager, previously known as OnCommand Unified Manager, is a monitoring and management solution for ONTAP systems.
    • How to set up DNS load balancing in ONTAP
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/How_to_set_up_DNS_load_balancing_in_ONTAP
      A forwarder is a DNS server on a network used to forward DNS queries for external DNS names to DNS servers outside that network. A conditional forwarder is a DNS server on a network that is used to fo...A forwarder is a DNS server on a network used to forward DNS queries for external DNS names to DNS servers outside that network. A conditional forwarder is a DNS server on a network that is used to forward DNS queries according to the DNS domain name in the query. For example, a DNS server can be configured to forward all the queries it receives for names ending with widgets.example.com to the IP address of a specific DNS server, or to the IP addresses of multiple DNS servers.
    • How to create an ONTAP sync core for an unresponsive storage system
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/How_to_create_an_ONTAP_sync_core_for_an_unresponsive_storage_system
      Applies to ONTAP 9 Description This article describes the procedure that should be followed to obtain a sync core from a hanging/unresponsive storage system. There are several different methods of ini...Applies to ONTAP 9 Description This article describes the procedure that should be followed to obtain a sync core from a hanging/unresponsive storage system. There are several different methods of initiating a user-generated core. A user-generated core should only be initiated at the direction of NetApp Technical Support A sync core requires additional details about the reasons for forcing a panic before it can be analyzed