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Cluster switch monitoring shows "Monitoring Disabled by User" without user interaction

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Category:
fabric-interconnect-and-management-switches
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hw
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Applies to

  • ONTAP 9
  • Cluster Switch

Issue

  • Cluster switch not being monitored due to reason "Monitoring Disabled by User", however no users disabled monitoring manually:

cluster::*> system cluster-switch show
Switch                        Type                  Address              Model
---------------------------   ------------------    ----------------     ---------------
cluster-sw01(SN)              cluster-network       x.x.x.x              N9K-C92300YC
     Serial Number: SN
      Is Monitored: false
            Reason: Monitoring Disabled by User
  Software Version: Cisco Nexus Operating System (NX-OS) Software, Version
                    9.3(3)
    Version Source: CDP/ISDP

  • Switch reboot does not fix the issue.
  • Removing and re-adding the switch temporarily allows it to show as monitored. More information at system switch ethernet commands.
  • Alerts generated in AutoSupports:

[Node01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchCommunityString_Alert[Switch_1]

 

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