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AutoSupport manifest is reporting collection of files as truncated or skipped in Clustered Data ONTAP 8

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Applies to

  • Clustered Data ONTAP 8
  • AutoSupport (ASUP)

Issue

In certain scenarios, AutoSupport data can be truncated on collection and delivery. Truncation can potentially hinder proactive and reactive support capabilities if certain content in an AutoSupport collection is found to be missing. This might be because the content is too large to fit within the size budget constraints.
  • To determine if AutoSupport data is being truncated, run:

::> manifest show -node * -status *-limit

                            AutoSupport    Collected
Node              Sequence  Body Filename  Size        Status    Error
----------------- --------- -------------- ----------- --------- -----------
node-01     14
                            rdb_dump.txt   1KB collection-truncated-file-size-limit  This log file's contents are truncated.
                            cluster_ha.xml 730KB collection-truncated-file-size-limit  This log file's contents are truncated.

  • To review a specific AutoSupport Sequence, run:

::> system autosupport manifest show -seq-num 14 -fields prio-num,body-file,subsys,status,error,size-collected -subsys mhost -node local
node    seq-num prio-num subsys body-file      size-collected status                          error
------- ------- -------- ------ ------------   -------------- ------------------------------- -----
node-01 14      39       mhost  rdb_dump.txt   1KB            collection-truncated-size-limit ""
node-01 14      40       mhost  cluster_ha.xml 730B           collection-truncated-size-limit ""

 

The manifest information of the AutoSupport message will include one of the following error collection codes:

  • collection-truncated-size-limit
  • collection-skipped-size-limit
  • collection-truncated-time-limit
  • collection-skipped-time-limit
  • delivery-skipped-size-limit


Expected behaviors:

  • Some files (e.g. log files) have individual size budgets for AutoSupport collection.
  • If a file collection is truncated because of a file-specific limit, the manifest status for this condition is collection-truncated-file-size-limit.
  • This truncation is expected behavior and can be ignored. Budgets for specific files are hard-coded and not configurable.


 


 

 

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