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E-Series reports Host multipath driver configuration error detected for a Windows host

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Applies to

  • NetApp E-Series
  • Windows Host
  • NetApp E-Series Device Specific Module (DSM)
  • Microsoft Multipath I/O (MPIO)

Issue

  • Critical event reported in Major Event Log for Host multipath driver configuration error detected:
Date/Time: 2020-05-18 06:30:42
Sequence number: 42782
Event type: 9103
Event category: Error
Priority: Critical
Description: Host multipath driver configuration error detected
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
      sense data available for the requesting host and addressed logical unit
      combination.(0/00/00)
Component type: Host
  • System shows "Needs Attention" with Recovery Guru displaying ALB_INCOMPATIBLE_HOST_DRIVER alert:
Failure Entry 1: ALB_INCOMPATIBLE_HOST_DRIVER-Recovery Failure Type Code: 474

 

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