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OCUM Report fails with error "A error occurred while generating the report."

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Category:
oncommand-unified-manager
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om
Last Updated:

Applies to

Oncommand Unified manager 9.5 p1 (OCUM)

Issue

The OCUM report generation failed with below error

     A error occurred while generating the report. Report generation failed.

We are seeing the below error in server.log

2021-08-26 09:12:02,192 SEVERE [com.actuate.iv.servlet.IVServlet] (default task-104) An error occurred while generating the report. Report generation failed. Cause: {0}.: An error occurred while generating the report. Report generation failed. Cause: {0}

Caused by: com.actuate.reportservice.ActuReportServiceException: An error occurred while generating the report. Report generation failed. Cause: {0}

... 79 more

Caused by: com.actuate.reportapi.enginemanager.JREMException: Report generation failed. Cause: {0}

Caused by: java.lang.OutOfMemoryError: Metaspace

2021-08-26 09:24:13,829 SEVERE [org.eclipse.birt.report.engine.api.impl.ReportEngine] (pool-59-thread-10) There is insufficient memory to execute this report.

2021-08-26 09:24:13,834 SEVERE [com.actuate.reportapi.engine.Task] (pool-59-thread-10) An error occurred when executing /public/storage-summary.rptdesign, Volume Name: null, User Name: null

: java.lang.OutOfMemoryError: Metaspace

 

Ocumserver.log

2021-08-26 00:01:26,109 ERROR [oncommand] [taskScheduler-2] [ReportScheduling|Cap Planning Report] [c.n.d.impl.report.ReportScheduleJob] Exception while generating report

com.netapp.dfm.impl.report.ReportServiceException: Error occurred while validating the report. Some unexpected internal server error occurred. See log for more details.

at deployment.dfm-app.war//com.netapp.dfm.impl.report.BirtReportRestService.evaluateHttpResponseCode(BirtReportRestService.java:327)

at deployment.dfm-app.war//com.netapp.dfm.impl.report.BirtReportRestService.generateReport(BirtReportRestService.java:124)

at deployment.dfm-app.war//com.netapp.dfm.impl.report.BirtReportRestService$$FastClassBySpringCGLIB$$eac51b98.invoke()

at deployment.dfm-app.war//org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)

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