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OnCommand Unified Manager / SnapProtect / Commvault: Cleanup Procedure after subscribed volume is missing on node error

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Applies to

  • SnapProtect - any supported version
  • Commvault - any supported version
  • OnCommand Unified Manager 9.5 and below (UM)
  • ActiveIQ Unified Manager 9.6 or later (UM)

Issue

  • UM does not create the destination volume for the SnapVault destination
  • Removal/re-addition of the volume from the storage policy does not help
  • Message in UM:

Protection Job Failed. Reason: (Managed volume 'backup-ps2-01:/CC_nasp_pw0_01_SP_17_Copy_40_vmware_ps1_01_ds_test01_Backup' of subscribed volume 'vmware-ps1-01:/ds_test01' is missing on node 'Backup'.

  • old Protection Service still shows on the UM volume details

CV_Protection_relation.jpg

 

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