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OnCommand Insight or Cloud Insights Solutions Enabler datasource fails with "The gatekeeper device (while using the Base Daemon) has an error (Please see the Log file)"

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Category:
oncommand-insight
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oci
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Applies to

  • OnCommand Insight (OCI) 7.3.x
  • Cloud Insights
  • EMC Solutions Enabler
  • EMC SYMCLI

Issue

When reviewing the Solutions Enabler data source for errors, the following error is seen:

Failed to execute Sym CLI symcfg,  because the gatekeeper device (while using the Base Daemon) has an error (Please see the Log file)

To view errors in the data source error report, check the recording's root\log_sample.log file.

 

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