When attempting to re-key the password encryption for OCI or RAU data sources, the RAU re-key procedure fails with error: Re-Key failed. This issue occurs on systems that have had data sources migrat...When attempting to re-key the password encryption for OCI or RAU data sources, the RAU re-key procedure fails with error: Re-Key failed. This issue occurs on systems that have had data sources migrated from one RAU or OCI server to another RAU or OCI server.
Applies to OnCommand Insight (OCI) 7.3.x EMC Solutions Enabler EMC SYMCLI Issue When reviewing the Solutions Enabler datasource for errors, the following error is seen: Failed to execute Sym CLI symcf...Applies to OnCommand Insight (OCI) 7.3.x EMC Solutions Enabler EMC SYMCLI Issue When reviewing the Solutions Enabler datasource for errors, the following error is seen: Failed to execute Sym CLI symcfg, because The remote connection is refused. The client SYMAPI version is not supported by the server To view errors in the datasource error report, check the recording's root\log_sample.log file.
Applies to OnCommand Insight 7.3 Issue A volume viewed within OCI shows no performance data. Other volumes in the same cluster correctly show performance within OCI.
OnCommand Insight Data Warehouse (DWH) 7.3.12 Blank screen when logging on to Cognos Reporting Portal https://localhost:9300/bi/v1/disp Error in Cognos log cognosserver.log: 2021-11-23T16:28:21.288-05...OnCommand Insight Data Warehouse (DWH) 7.3.12 Blank screen when logging on to Cognos Reporting Portal https://localhost:9300/bi/v1/disp Error in Cognos log cognosserver.log: 2021-11-23T16:28:21.288-0500 ERROR com.ibm.bi.extension.loader.CoreExtensionLoader [Default Executor-thread-22] NA Error loading core extensions to CM. IBM Cognos Configuration [Detailed view when starting the services]
Applies to OnCommand Insight (OCI) After Java update, OnCommand Insight services will not start. The webUI will usually show Error: 404 not found, or another error that indicates that the server servi...Applies to OnCommand Insight (OCI) After Java update, OnCommand Insight services will not start. The webUI will usually show Error: 404 not found, or another error that indicates that the server service cannot be reached. Check the Windows Services to verify the following Services are running: SANscreen Server SANscreen Acq The Perf Engine service depends on which version of OnCommand Insight is being used. (7.2.X) Casandra (7.3.X) Elastic Search The MYSQL service should not be impacted by Java.
Sanscreen Data Migration tool needs to run on OCI server (Windows or Linux) before customer will upgrade to 7.3.12 and above from older versions There is one hop if we need to upgrade existing custome...Sanscreen Data Migration tool needs to run on OCI server (Windows or Linux) before customer will upgrade to 7.3.12 and above from older versions There is one hop if we need to upgrade existing customers who are on (7.3.0-7.3.4) first to (7.3.5-7.3.11) then run the migration tool and then upgrade to 7.3.12. So need to run the ES migration tool first before OCI 7.3.12 or above upgrade to identify and remove older indices
Applies to Data Warehouse (DWH) IBM Cognos Service Description To see the detailed information while starting the IBM Cognos service, Start the service from IBM Cognos Configuration page Caution: Be v...Applies to Data Warehouse (DWH) IBM Cognos Service Description To see the detailed information while starting the IBM Cognos service, Start the service from IBM Cognos Configuration page Caution: Be very careful using IBM Cognos Configuration page, Any changes done in "IBM Cognos Configuration" page without NetApp support guidance will cause problem starting the IBM Cognos service
Applies to OnCommand Insight (OCI ) 7.3.x OnCommand DataWarehouse (DWH ) 7.3.x Description The following procedure explains how to access OCI or DWH using a temporary password in order to reset the ad...Applies to OnCommand Insight (OCI ) 7.3.x OnCommand DataWarehouse (DWH ) 7.3.x Description The following procedure explains how to access OCI or DWH using a temporary password in order to reset the admin account password.
