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    • https://kb.netapp.com/data-mgmt/OCI_Kbs/OCI_Solutions_Enabler_datasource_fails_with_The_client_SYMAPI_version_is_not_supported_by_the_server
      Applies to OnCommand Insight (OCI) 7.3.x EMC Solutions Enabler EMC SYMCLI Issue When reviewing the Solutions Enabler datasource for errors, the following error is seen: Failed to execute Sym CLI symcf...Applies to OnCommand Insight (OCI) 7.3.x EMC Solutions Enabler EMC SYMCLI Issue When reviewing the Solutions Enabler datasource for errors, the following error is seen: Failed to execute Sym CLI symcfg, because The remote connection is refused. The client SYMAPI version is not supported by the server To view errors in the datasource error report, check the recording's root\log_sample.log file.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Insight_Solutions_Enabler_CLI_DataSource_fails_with_The_remote_client_server_handshake_failed
      The OnCommand Insight Solutions Enabler CLI datasource fails with an error similar to the following in the WebUI: The datasource error report may also log an error similar to one of the following in t...The OnCommand Insight Solutions Enabler CLI datasource fails with an error similar to the following in the WebUI: The datasource error report may also log an error similar to one of the following in the recording's root\log_sample.log file: Running symcfg list from the SYMCLI path on the command line will output an error similar to the one below. If the datasouces in on a Remote Acquisition Unit (RAU), then the command will need to be tested from the RAU, not from the OCI server.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/OCI_SE_datasource_fails_with_The_gatekeeper_device_while_using_the_Base_Daemon_has_an_error
      Applies to OnCommand Insight (OCI) 7.3.x Cloud Insights EMC Solutions Enabler EMC SYMCLI Issue When reviewing the Solutions Enabler data source for errors, the following error is seen: Failed to execu...Applies to OnCommand Insight (OCI) 7.3.x Cloud Insights EMC Solutions Enabler EMC SYMCLI Issue When reviewing the Solutions Enabler data source for errors, the following error is seen: Failed to execute Sym CLI symcfg, because the gatekeeper device (while using the Base Daemon) has an error (Please see the Log file) To view errors in the data source error report, check the recording's root\log_sample.log file.
    • https://kb.netapp.com/Legacy/SnapManager/VSS_backup_fails_with_reached_the_maximum_number_of_shadow_copy_operations_per_vserver
      Third Party Backup software's requesting a VSS Backup of a Hyper-V VM hosted on a SMB3 cifs share fails From the Ontap MGWD log :00000018.0041f6b7 071ebc54 Thu Mar 25 2021 14:28:47 +00:00 [kern_mgwd:i...Third Party Backup software's requesting a VSS Backup of a Hyper-V VM hosted on a SMB3 cifs share fails From the Ontap MGWD log :00000018.0041f6b7 071ebc54 Thu Mar 25 2021 14:28:47 +00:00 [kern_mgwd:info:2177] 0x83d4ddb00: 0: ERR: tables::cifs_shadowcopy: sc_startSCS:src/tables/cifs/cifs_shadowcopy.cc:1853 sc_startSCS(vserverId=6, autorecover=false, clientScsetId=7af6ffa5-a735-48ae-87da-41f0ac6fa90d) failed: StartShadowCopySet: reached the maximum number of shadow copy operations per vserver