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ONTAP System Manager hangs in the "Protect Volumes" menu and errors with "The application faced an error."

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oncommand-system-manager
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om
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Applies to

  • ONTAP System Manager 9.8+
  • SnapMirror
  • SnapVault

Issue

  • Protect Volumes window loads / spins indefinitely when selecting a volume in ONTAP System Manager.
  • The SnapMirror is available over the ONTAP CLI.

Protect Volumes Window

  • The following error is observed in the Chrome browser debug "Console" tab.

ERROR|osm4|1623231627638|Wed Jun 09 2021,12:41:39.938||The application faced an error. See log file for more details. main.613b586a5913e8baab0d.js:1:2709068

 

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