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Failure to upload ONTAP image from a local client using System Manager

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • System Manager

Issue

  • ONTAP image upload fails from local client with the following specific error:

The operation failed because information needed from the cluster to perform the operation could not be retrieved.

  • SYSMGR-MLOG-TXT.GZ shows message:
Image upload to cluster is failed and reason is ONTAP API Failed: entry doesn't exist

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